Senior Credit Controller

Job Description

Job Title: Senior Credit ControllerContract Type: Fixed Term Contract for 6 MonthsSalary: £ 30,601.38 per annum (£33,822.62 per annum is achieved after 12 months successful performance in the role)Working Hours: 35 Hours per week Working Pattern: Monday – Friday, HybridLocation: Speke, Estuary Boulevard, LiverpoolIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.

The difference you will make as a Senior Credit Controller
Carry out financial and administrative activity in relation to invoice processing and enable the effective recovery of debt from sundry debtors on behalf of the Group.
Deputise for the Credit Control team leader.

About you
We are looking for someone with
•    2+ years of experience of working in a sales ledger / accounts receivable role
•    Excellent attention to detail
•    Working knowledge of financial controls
•    Ability to work independently and within a team
•    Strong organisational skills to meet deadlines

Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. 
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
•    Competitive pay & generous pension 
•    28 days holidays plus bank holidays
•    Flexible working options available
•    Investment in your learning, personal development and technology
•    A wide range of benefits

Diversity and Inclusion at Riverside: 
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. 

Applications may close before the deadline, so please apply early to be considered.

Role Profile 
•    Run the billing and invoicing processes
•    Report on and process sales invoices and credit notes
•    Importing of invoices into accounting system via CSV Excel
•    Upload invoices to customer portals
•    Send statements to support the credit controllers
•    Accurately allocate all customer payments daily
•    Weekly / monthly reporting of sales and payments
•    Process journals into the accounting system
•    Create and maintain customer accounts
•    Assist the team leader with streamlining and improving processes
•    Provide cover and support to other team members as needed
•    Deputise for the Credit Control Team Leader in their absence
•    Other ad hoc duties as assigned by the Credit Control Team Leader
•    Work collaboratively with the management team to ensure effective delivery of the wider service. 
•    Ensure that all data protection requirements are met in accordance with the Group’s policy, procedures and statutory requirements. 
•    Ensure that health and safety requirements are met in accordance with the Group’s policy, procedures and statutory requirements.

Person specificationKnowledge, Skills and ExperienceEssential
•    2+ years of experience of working in a sales ledger / accounts receivable role
•    Excellent attention to detail
•    Working knowledge of financial controls
•    Ability to work independently and within a team
•    Strong organisational skills to meet deadlines
•    Strong verbal and written communications skills
•    Knowledge of Microsoft Excel (formulas, pivot tables, VLOOKUP’s)
•    Working within a housing environment
•    Knowledge of housing sector and care and support income streams
•    Experience of finance systems 
•    Experience of customer account reconciliations
•    Customer focussed with excellent written and verbal communication skills with the ability to work at all levels in the business. 
•    Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities.

Desirable
•    Member of, or working towards being a member of, The Chartered Institute of Credit management or other professional qualification relevant to the role