Womencentre Limited
Not specified
Full-time
 DOMESTIC ABUSE TRIAGE WORKER
25 Hours per week

PERSON SPECIFICATION

QUALIFICATIONS

Relevant Health, Education or Social Care/Criminal
Justice qualification.

Desirable

Application

Good standard of education e.g.  GCSEs, A levels

Essential

Application

EXPERIENCE

Experience of supporting adult victims of domestic
abuse.

Essential

Application and Interview

Experience of one-to-one case work management,
risk and needs assessment, support and safety
planning with all clients

Essential

Application and Interview

Experience of multi-agency and partnership working
with both statutory and third sector agencies.

Essential

Application and Interview

Experience of undertaking risk assessments of
clients and delivering a service to meet the need
and risk.

Essential

Application and Interview

Experience of working with clients from a variety of
communities and with diverse needs.

Essential

Application and Interview

Experience of supervising volunteers.

Desirable

Application and Interview

PRACTICAL AND INTELLECTUAL SKILLS
(INCLUDING ANY SPECIAL KNOWLEDGE)

Knowledge and understanding of how domestic
abuse impacts on adults and children.

Essential

Application and Interview

Knowledge of civil, criminal and other relevant
legislation with regard to domestic abuse.

Essential

Application and Interview

Knowledge of the legal framework relating to
Safeguarding both children and vulnerable adults.

Essential

Application and Interview

Working knowledge of MARAC/DRAMM

Essential

Application and interview

Ability to write concise and accurate reports,
maintain up-to-date computer and paper-based
records, and to collect and collate data in line with
monitoring and evaluation procedures.

Ability to communicate clearly with a range of
people both over the telephone and in person,
sometimes over sensitive and/or complex issues.

Essential

Application and Interview

Essential

Application and Interview

An awareness and understanding of diversity.

Essential

Application and Interview

Ability to speak relevant community languages.

Desirable

Application and Interview

DISPOSITION/ADJUSTMENTS/ATTITUDE

Ability to plan, monitor and evaluate own work and
to work as part of a team.

Essential

Application and Interview

Ability to recognise potential risk situations and take
appropriate action.

Essential

Application and Interview

Ability to advocate on behalf of clients with a range
of organisations.

Essential

Application and Interview

Commitment to anti-discriminatory and anti-
oppressive working.

Essential

Application and Interview

TRAINING/SUPERVISION

Willingness to engage in all supervision processes

Essential

Application and Interview

Willingness to undertake training as required.

Essential

Application and Interview

SPECIAL WORKING CONDITIONS

The willingness and ability to work flexibly including
evenings and weekends on a rota, as part of the
out of hours work on the team.

Essential

Application and Interview