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About Us:

Executive Assistant to the CEO and Supporter Services Manager
Full time - office based & possibility of one day WFH
(additional hours required during busy periods)
North-West London
Chief Executive
Supporter Services Executive
£40,000-£45,000 pa DOE
All MDA UK staff; volunteers & trustees; staff from the voluntary and
private sector; individual donors; members of the public and MDA Israel

Magen David Adom UK was established primarily to support Magen David Adom in Israel, Israel’s only
National Blood and Medical Emergency Service, saving the lives across all communities in Israel.  We
also  give  aid  to  other  equivalent  organisations  around  the  world,  providing  urgent  medical  care  to
civilians  irrespective  of  their  nationality,  religion,  ethnic  origin,  age,  disability,  sexual  orientation  or
political affiliation.

We are a small, dedicated team deeply committed to the cause, striving each day not only to excel in our
roles, but to consciously save lives through the work we do.

About the Role:

 Executive Support

•  Providing secretarial and administrative support to the Chief Executive and senior leadership

team as required.

•  Handling highly sensitive and confidential informatitron with utmost discretion and

professionalism.

•  Attending meetings, preparing agendas, and taking accurate minutes to ensure effective follow-

up and documentation.

 Donor Stewardship

•  Stewardship of major donors, including overseas meetings, missions, and dedications.
•  Ensure effective communication of major donor actions and information throughout the team

and donors receive the appropriate donor care.

•  Administering and caring for major donors in respect of their dedications of vehicles and capital

projects in Israel, including critical path management (travel/dedication
ceremonies/photos/certificates and wording for recognition plaques).

Office Management

•  Facilitate the smooth and effective day to day running of the MDA UK Office.
•  Managing  the  Supporter  Services  Executive,  including  conducting  regular  meetings  and

appraisals, and monitoring and adapting workloads.

•  Monitoring  and  ensuring  the  proper  execution  of  the  Celebratory  Scheme  by  the  Supporter

Services Executive.

Logistics Coordination

•  Managing complex travel itineraries including flights, hotels and airport transfers for the CEO and

other stakeholders.

•  Coordinating logistics for UK (and some overseas) events as well as overseas treks and missions
in collaboration with the fundraising team, ensuring seamless execution and attention to detail.

•  Assisting in the development and delivery of new fundraising programs.

Database Management

•  Acting  as  the  central  point  of  contact  for  database-related  queries  and  updates,  ensuring  all

teams are informed and equipped.

•  Maintaining and updating the directory of key contacts, including staff/Board Members, major

donors, and suppliers.

•  Providing additional fundraising support as required.

Team Collaboration

•  Working as an integral member of the MDA UK Team, providing admin support as necessary.
•  Regular reporting to the Chief Executive on progress and potential deviations from original plans.
•  Conducting end-of-project reviews to identify learning opportunities and share best practices.
•  Flexibility to work outside regular hours and undertake UK and overseas travel as required.
•  Developing positive relationships with MDA UK staff, trustees, and key community leaders.
•  Attending all staff team meetings and training sessions unless exempted by the line manager.
•  Willingness to undertake appropriate training identified by self or management.

About You:

•  This is a senior role with Magen David Adom UK and part of the Senior Leadership Team, requiring
a willingness to contribute to strategic thinking and help shape the organisation’s direction.

•  Highly organised and proactive with a calm and solutions focused approach.
•  Exceptional communicator and relationship-builder, especially with high level stakeholders and

donors.

•  Detail orientated with strong project and database management capabilities.
•  Flexible and committed with a willingness to travel and support out of hours activities.
•  Passionate about supporting leadership and contributing to a mission-driven organisation.
•  Collaborative team player with emotional intelligence and a positive attitude.
•  Thrives working in a fast-paced dynamic environment.