Philanthropy and Partnerships Assistant
25,310.00 GBP annually
Location ShelterBox Trust or Remote (UK only) Falcon house Charles Street Truro TR1 2PH United Kingdom
This job ends on 30 November 2025
Whichever job you take on at ShelterBox, you will be working towards a world where no family goes without shelter after disaster.
Our team are the foundations of ShelterBox. They create a framework in which we are able to transform lives.
You would be joining ShelterBox at an exciting time of growth, helping us to continue to maximise both our reach and the impact of our work. Our team is full of positive, people focused individuals with a real passion for our cause.
Do you have the skills, personality and ambition to help us write our next chapter?
Grade: 7
Salary: £25,310 per annum
Position type: Full time, 37.5 hours per week, Permanent (Flexible working considered)
Responsible to: Stewardship & Research Officer
Direct reports: N/A
Location: Remote (UK only) or based in our HQ in Truro (hybrid working, mix of office and home). Occasional travel within the UK will be required.
ROLE PURPOSE:
This role sits at the heart of our Philanthropy and Partnerships team and is essential to making ShelterBox’s life-saving work possible. You’ll help us build and nurture relationships with major donors, corporate partners, trusts, and foundations – ensuring every supporter feels connected, valued, and inspired by the impact they make.
No two days will be the same. You’ll coordinate tailored communications, events, and stewardship activities that bring donors closer to our mission. You’ll keep our systems and processes running smoothly and support everything from emergency appeals and prospect research to crafting compelling proposals and coordinating engagement opportunities. Every task you take on will help families receive emergency shelter when disaster strikes.
WHO ARE WE LOOKING FOR?
We’re looking for someone enthusiastic, proactive, and passionate about making a difference. You’ll thrive in a dynamic environment, enjoy working collaboratively, and take pride in delivering exceptional experiences for supporters.
This role is for you if you have strong organisation skills, and are comfortable prioritising tasks and meeting deadlines. We’re looking for someone who is great at using their initiative and enjoys solving problems.
Our ideal candidate will have strong communication skills – both written and verbal – and will be comfortable with data and systems, including CRM management.
This is a perfect opportunity for someone looking to build their understanding of high-value fundraising, humanitarian work, and someone motivated by a desire to have a real and lasting impact.
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
· Deliver exceptional stewardship: Support the creation and delivery of tailored communication and engagement plans that make high-value partners and supporters feel connected to ShelterBox and inspired to continue their support.
· Lead on donor communications: Coordinate, write, and design our monthly newsletter for major donors and partners, ensuring it is informative and engaging.
· Support emergency appeals: Assist in producing timely, compelling communications during emergency responses, connecting them directly to ShelterBox’s impact.
· Prospect research: Work with the Stewardship and Research Officer to identify and research potential new partners and donors.
· Event coordination: Help plan and deliver engagement events for high-level audiences, ensuring memorable experiences for attendees.
· Corporate engagement: Assist the Corporate Partnerships Officer in delivering unique engagement products for corporate partners, such as our Disaster Response Escape Room.
· Trust fundraising: Support the Trusts and Foundations Manager with writing proposals for smaller trusts, bringing ShelterBox’s work to life for potential supporters.
· Data and CRM management: Keep our CRM database (Microsoft Dynamics) accurate and up to date, manage data cleaning, and ensure compliance with Data Protection regulations.
· Process improvement: Maintain and update team processes to ensure efficiency and best practice.
· Insight and reporting: Work with the Stewardship and Research Officer to gather and analyse data on fundraising performance and donor experience.
· Financial processes: Ensure finance and procurement tasks are completed accurately and on time.
· Compliance and learning: Stay up to date with fundraising legislation and codes of practice and seek opportunities for peer learning and development.
· Professional communication: Handle correspondence and communicate confidently with supporters by phone, email, and in person.
· Team collaboration: Provide general administrative support and foster strong relationships across the Philanthropy and Partnerships team and wider organisation.
· Represent ShelterBox: Act as an ambassador for our values and mission at all times.
· Other duties: Undertake reasonable tasks as required to support the team’s success.
ShelterBox is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected status, or any other characteristic protected under applicable law.
At ShelterBox we are committed to safeguarding and protection of children and vulnerable people in our work. We will do everything possible to ensure that only those who are suitable to work with children and vulnerable people are recruited to work with us.
Successful applicants will also be required to apply for and hold a valid DBS check.
Philanthropy & Partnerships Assistant - ShelterBox Employee Job Pack 2025.docx
Benefits