CRM and AudienceDevelopmentAdministratorJob Application packwww.hofesh.co.uk Hello and thank you for your interest in the position of CRM and Audience Development Administratorwith Hofesh Shechter Company.  This job pack includes further information about our company, our forthcoming projects, the jobdescription, person specification and how to apply for this new role. We hope this provides you with aninsight of who we are, what’s coming up and what it might be like to be part of our team.  We are an Equal Opportunities employer, committed to building a diverse and inclusive organisation.We welcome and encourage applications from individuals of all backgrounds and especially fromunderrepresented groups within the arts including individuals who identify as Black, Asian and GlobalMajority backgrounds, D/deaf and disabled. We are happy to discuss any reasonable adjustments youmay require as part of the recruitment process.  We are a proud London Living Wage employer and we are also a Parents and Carers in Performing Arts(PiPA) Charter Partner, offering flexible working to our team.  We very much look forward to receiving your application. If you’ve got any further questions about therole specification or terms before applying please contact info@hofesh.co.uk.   Best wishes  Emma Baker-Griffin, General Manager  WELCOMEHofesh Shechter Company, Somerset House, West Wing, Strand, London, WC2R 1LA  Registered Company no. 6737326  VAT no. 946132427   Charity no.1130255 2Hofesh Shechter Company CRM and Audience Development Administrator 2025Hofesh Shechter Company is a boundary-breaking dance company producing exceptional work byaward-winning HofeshShechter OBE - recognised as a ‘true original’, ‘one-of-a-kind choreographer’(The Guardian). Founded in 2008, we drive forward new ways of collaborating, making, and producing culturethatcelebrate Shechter’s artistic excellence alongside an exceptional company of international dancers,collaborators, staff and freelancers. Our values are Creativity – Diversity – Dynamism:  Creativity – ambitious for our work and for each other, we develop high quality projects and supportpeople to be the best that they can be.  Diversity – internationalist and boundary-breaking at heart, we celebrate diversity through ourcreative collaborations, our artists, dancers and teams, and aim to share our passion for what we dowith diverse audiences, communities and participants from across cultures and the world,especially those who are new to dance.  Dynamism – in a changing world, we push ourselves to find new ways to make, experience andpresent dance, ensuring that we remain relevant, respectful to the environment in which we operate,generous in sharing what we learn, and sustainable for the future.  Under the direction of choreographer, composerand filmmaker Hofesh Shechter, we haveredefined contemporary dance by producinggroundbreaking, Olivier nominated works,captivating global audiences from New York toTokyo and championing diverse, visionary talent.We present on world stages, in cinemas, at filmfestivals and online – attracting global audiencesand reaching an average 150,000 + live audiencesfor our stage work worldwide and a furtheraverage of1.4 million film and digital audiences.  Interwoven throughout our work, is our ShechterMoves learning, engagement, and developmentprogramme, designed to inspire and support thenext generation of dance artists. We createopportunities for young people aged 14+ andearly-career professionals to connect with usthrough classes, workshops, intensives, and ourShechter II professional development programmefor emerging artists aged 18–25.  Through international venues, communityinitiatives, and long-term partnerships with danceschools and conservatoires in the UK and abroad,we are committed to building inclusive pathwaysinto dance and the arts - providing a springboardfor those aspiring to a professionalcareer. Looking ahead, Hofesh ShechterCompany continues to be a dynamic force indance, marked by an exciting range of projectsand collaborations.  Recent workincludes Oedipus, a landmark collaboration withThe Old Vic, Theatre of Dreams, our latestproduction which continues touring the UK andinternationally. We are also preparing for a new2026 cohort of Shechter II through our industry-leading development programme for emergingdancers.    For more information visit us www.hofesh.co.uk  @hofeshco3Hofesh Shechter Company CRM and Audience Development Administrator 2025Moving ourselves and our audiences beyond reasonJoin us, move yourself and inspire others INTRODUCTION TO THE ROLE We've recently invested in specialist CRM and event management programmes to use data as apowerful tool for growth. This is a key part of our strategy to centralise Hofesh Shechter Company’saudience and supporter information and gain richer insights.   As the new CRM and Audience Development Administrator, you'll be at the forefront of this initiative,working with our newly introduced systems (Monad and YesPlan) to help manage our data and unlockits potential to inform our audience development and fundraising strategies.  Your work will go beyond spreadsheets and dashboards, using data as a tool for storytelling and growthto help us build deeper, more meaningful relationships with our supporters and diverse audiences.  This role would be a great fit for someone with a passion for both data/IT systems and the arts - perhapsa recent computer science or data /business analytics graduate looking for a role with real-worldimpact in the creative sector, or an aspiring arts administrator who enjoys a mix of analytical andcreative work. “It’s astonishingly beautiful, constantly inventive” The Observer****4CRM & AUDIENCE DEVELOPMENT ADMINISTRATOR  The CRM & Audience Development Administrator is a dynamic full-time role designed to provideessential administrative and data support for Hofesh Shechter Company's audience development andfundraising strategies.  This newly created position plays a crucial part in centralising and enhancing HSC's connections withour diverse audiences and supporters. Working with our newly introduced CRM and event managementsystems (Monad and YesPlan), you'll help collect and maintain audience data, supportcommunications, help create compelling social/digital content and assist with fundraising and events.  This is a fantastic opportunity to gain valuable, hands-on experience in a world-leading arts company, bysupporting a wide range of tasks. Working within a small, dedicated team, you will contribute directly tothe company's growth and make a real impact on how it engages with the public.  Reporting to:             Executive Assistant & Senior Administrator Key relationships: Head of Development, Digital, Comms & Content Producer, General Manager                                          wider Company team TERMS   Salary: £28,808     Contract: Full time fixed term contract to March 2027 (potential for extension)   Hours and location: Standard Hofesh Shechter Company hours are 10am-6pm, Monday to Friday. Thisincludes a one-hour lunch break. The company currently operates hybrid working, with up to 2 days perweek remotely.  Some evening and weekend working is expected due to the nature of the organisationand performing arts sector for which time off in lieu is offered at agreed times.  Holiday:  20 days holiday (plus 8 days public holidays) each year with one week taken over theDecember holiday season After one year’s service this increases to 25 days holiday (plus 8 days publicholidays) each year.  Employee benefits Workplace pension 3% employer contribution Flexible working and reasonable adjustment will be considered Access to an external Employee Assistance Programme (EAP) for access to 24/7 mental health andwellbeing support. Free eye tests   Benefits to working at Hofesh Shechter Company A culture of creativity, diversity and dynamism that offers you the tools, space and opportunity tolearn, innovate and grow A dynamic and committed small team with a passion for dance and strong management skills A landmark office location at Somerset House in central London, by the river  We are London Living Wage employers and members of Parents & Carers in the Performing Arts A commitment to personal development and training Access to free or discounted tickets for performances where possible 5Hofesh Shechter Company CRM and Audience Development Administrator 2025 1. Data Analysis & CRM System Maintenance – ensure the accuracy and integrity of HSC’s audienceand supporter data  CRM system maintenance:  Support the efficient operation of CRM data systems by maintainingaccurate records for events, audiences and donors. You will work with the team and our externalproviders to learn the systems, ensure data is kept up to date, validated and used effectivelyacross teams. You’ll also help with user guides, training and data integrity.  Data analysis and reporting:  Provide essential statistics and monitor key performance indicators(KPIs) through CRM reports and dashboard. Assist with data for funders including Arts CouncilEngland (ACE). Audience insights: Collate weekly box office and sales figures and gather audience feedbackfrom online and offline channels.  Data processing: Ensure data and communications comply with our Data policy  2. Communications & Audience Development – provide support for Hofesh Shechter Company’scompelling storytelling and audience engagement, using CRM insights to enhance our reach andrelationships  Audience development: Support communications and audience engagement by reviewing digitalmaterials, supporting social media content and administrative tasks. Research emerging trendsand share ideas to improve audience engagement, especially for new audiences. Merchandise & digital sales:  Help maintain and distribute merchandise and digital sales  Inclusive communications:  Help ensure communications are accessible and inclusive   3. Supporter Cultivation – assist with fundraising efforts, using the CRM to track relationships andsupport fundraising events   CRM for development:  Work with the Head of Development to use the CRM as a central tool forfundraising communications, for research and event delivery. Use data to deepen knowledge ofour supporters and inform event planning. Events programme:  Assist with event setup, sales and support, including planning, logistics,invitations and budget management. Supporter communications:  Support the Head of Development by managing databasesegmentation for targeted communications and fundraising campaigns.  4. Company Advocacy & Organisational Development – all company roles contribute to thecompany’s external profile and internal growth including   Company representation: Professionally represent HSC at company and industry events  Active contribution: Participate in company-wide discussions on policy, planning attendingrelevant meetings Core values: Uphold Equal Opportunities, diversity and dignity at work and support efforts toreduce environmental impacts Professional growth: Identify and undertake personal development and training Additional duties: Undertake any other duties as reasonably required by management KEY AREAS OF RESPONSIBILITY  6Hofesh Shechter Company CRM and Audience Development Administrator 2025  PERSON SPECIFICATION  Skills, Knowledge & Expertise required for the role:  Essential  Interest in Hofesh Shechter Company Some experience with CRM systems or databases (e.g. data entry and reporting); experience or akeenness to develop skills in data analysis Confident IT literacy, including MS Office (especially Excel), with an aptitude for learning newsoftware and digital tools quickly Excellent administration and organisational skills including meeting deadlines  Meticulous attention to detail and accuracy Confident and clear communicator across all channels  Ability to deal with multiple projects at any one time Motivated, flexible and proactive approach to work Ability to work independently and as part of a team  Experience working in a customer-focused or arts/cultural environment Strong interpersonal skills with the ability to build relationships and collaborate effectively with arange of colleagues   Desirable  Personal interest in dance and/or music or a commitment to supporting artists Experience in data analytics, business analysis and reporting Experience with specific CRM systems (e.g. Monad, Yesplan) or email marketing platforms(e.g. Mailchimp) Experience working for a charity or not-for-profit organisation Confidence in using social media platforms for promotional activity Hofesh Shechter Company CRM and Audience Development Administrator 2025Send your CV and a statement (no more than two pages) telling us:    About the skills, experience and qualities you would bring to the role and how these meet the personspecification  Using specific examples of relevant achievements in recent posts or studies to demonstrate your ability tomatch the criteria  Include any relevant education and professional qualifications appropriate to the post. Why you want to work at Hofesh Shechter Company Include the names of two referees (please note: referees will only be contacted after seeking yourpermission)  Details of your current notice period (if applicable)   Applications should be sent by email to info@hofesh.co.uk with the subject line CRM ADMINISTRATOR andYOUR NAME.Please also complete our equal opportunities monitoring form accessed here. This is anonymous and is keptseparate from your application.   Deadline: 10am, Tuesday 18 November 2025   If you have any further questions about the role or terms, please contact us at info@hofesh.co.uk     IINTERVIEWS AND OFFERSYou will be notified by Friday 21 November if your application has been shortlisted. Interviews will be heldon Thursday 27 and/or Friday 28 November in person at Somerset House, Strand, London WC2R 1LA  Candidates who attend an interview will be offered the opportunity to meet a team member to gain insight intothe organisational culture, as well as a chance to ask questions outside of the interview  An offer of employment is subject to satisfactory references and confirmation of right to work in the UK. Pleaseonly apply if you have the right to work in the UK; HSC cannot currently offer sponsorships. References will not be taken up before a job offer is made.  HOW TO APPLY6Hofesh Shechter Company CRM and Audience Development Administrator 20259Welcome to Hofesh Shechter Company. Every day,our team is driven by a passion for creating impactfulart and connecting it with people around the world.We are a dynamic charity that blends rigorousartistic practice with a sharp business mindset,based at a fantastic location at Somerset House inCentral London.  The CRM & Audience Development Assistant role isincredibly varied and will be a vital part of our team.You'll work on a wide range of our projects, which iswhy no two days are ever the same. Our workincludes producing new shows, booking worldwidetours, running workshops and coordinatingapplications from 1,000 young dancers for ourShechter II programme, creating digital content andfundraising for our next projects. A real highlight for me has been seeing our new CRMand event systems go live. After months of planning,it’s been incredibly rewarding to have a central placefor all of our audience and supporter information.The data allows us to tailor our communications, sellour events directly and connect with people in wayswe never could before.  This is a fantastic time to join us, as you will be at theheart of this exciting new chapter, playing a crucialpart in implementing our new systems. If you’re aproactive person who loves variety, enjoys workingwith a collaborative team and has a passion for bothdata and the arts, we can’t wait to meet you!      Melanie NOTE ON ACCESS Hofesh Shechter Company is committed tomaking reasonable adjustments and ensuring noapplicant is disadvantaged based on disability oraccess needs. If you would like further informationor wish to have a detailed discussion about yourrequirements, please contact info@hofesh.co.uk  Physical access at Somerset House: The HofeshShechter Company office is located in the mid-basement of Somerset House, which is reached byeither lift or a spiral staircase. Please note that theground immediately outside Somerset Houseis cobblestone. Parking is not available on site.  Gender neutral and accessible facilities:Regarding facilities, the mid-basement office areahas two gendered bathrooms and one accessiblefacility. Further accessible facilities are availablethroughout the public areas of Somerset House,which include a mix of gendered and all-genderfacilities. A message from Melanie, ExecutiveAssistant & Senior Administrator STANCE ON AI At Hofesh Shechter Company we understand thatAI can be used as an access tool to aid with writingjob applications. For those using AI programmesfor their application, we ask that you make sureyour answers reflect you and your experience anddon’t simply mirror the job description orspecification back to us. @hofeshco    Hofesh Shechter CompanySomerset House, StrandLondon,  WC2R 1LA Registered Company no. 6737326VAT no. 946132427Charity no.1130255Hofesh Shechter Company is supported usingpublic funding through Arts Council England andbenefits from the support of BNP ParibasFoundation for the development of its projects.www.hofesh.co.uk ImagesFront: Theatre of Dreams © Tom VisserPage 2: Hofesh Shechter in rehearsalPage 4: Grand Finale © Rahi RezvaniPage 7: Theatre of Dreams © Tom VisserPage 8: Students at The Brit School in rehearsal Page 9: The Fix © Chris Nash; Grand Finale © Rahi RezvaniBack:  Contemporary Dance 2.0 © Stephanie Claire