Student Life Wellbeing Lead

Boston, Massachusetts, United States

Full time - Associate Level

Operations & Customer Service

Hult International Business School – Boston CampusStudent Life-Wellbeing LeadThe Opportunity
Hult International Business School seeks a compassionate, proactive, and student-centered student life-wellbeing lead to join the campus life/student life team at Boston Campus. In this impactful role, you will support the wellbeing of a diverse student population by providing direct support through individual wellbeing appointments, the development of campus wellbeing programming, and by coordinating case management and support for students of concern. This is an opportunity to create a meaningful student experience rooted in holistic care, community connection, and personal growth.
If you are driven by the care of others, thrive in a dynamic multicultural environment, and want to make a difference in the lives of globally minded learners, we encourage you to apply.Job Summary
The student life-wellbeing lead plays a critical role in supporting the wellbeing of students, helping them development resiliency and personal wellbeing skills, navigate personal challenges, and develop tools needed to thrive during their studies and beyond. This position offers a mix of direct case management, educational, and administrative responsibilities including, but not limited to campus wellbeing programming, advising, case management and crisis support, and care referral.
The student life-wellbeing lead collaborates regularly with campus stakeholders (student life, operations, academics, residence life) and with peers in similar roles based across Hult’s global campuses. This role will lead campus CARE (Campus Assessment, Response & Evaluation) meetings to coordinate support for students of concern, oversee implementation of and advisement on student health insurance program, and connect students to internal and external resources including wellbeing/health service providers. The student life-wellbeing lead helps students prioritize their health and wellbeing by providing education and support on a range of topic including time management skills, stress management, emotional resiliency, nutrition, sleep hygiene, alcohol, other drug and safer sex awareness, and the management of healthy relationships. The student life-wellbeing lead is an advocate for students and helps them build positive habits which support their academic success and personal development. In UK and UAE campus locations, this role will also serve as the designated safeguarding lead.  In the UK, may also serve as designated SVLO.Key ResponsibilitiesHealth & Wellbeing Education

• Deliver educational programming, active and passive, on topics such as stress management, healthy relationships, coping and resilience strategies, and navigating the healthcare system.
• Ensure students are aware of health insurance programs via presentations and other means to ensure they know how to utilize wellbeing support in the campus and local community, community expectations, and available health resources.
• Advise students on the navigation of local health care services, utilization of health insurance resources, and personal wellbeing issues.
• Integrate preventative health messaging into the student lifecycle in collaboration with other campus teams.

Individual Support & Case Management

• Offer 1:1 wellbeing check-ins and short-term, solution-focused support for students navigating a range of concerns including identity, homesickness, academic stress, grief, trauma, and mental health challenges.
• Coordinate support with internal stakeholders, and provide appropriate referrals to external care providers, as needed.
• Serve as a key point of contact during student crises and manage post-crisis recovery planning in collaboration with staff, faculty, and families (when appropriate).
• Conduct initial wellbeing assessments for students under 18 and maintain accurate documentation of case activity.
• Communicate with students to provide support during crises in their home countries by directly reaching out to affected individuals.
• In the UK, be trained in SVLO (Sexual Violence Liaison Officer) duties and serve in this role to support students as needed.

CARE Team Leadership & Student Risk Management

• Engage in weekly CARE (Campus Assessment, Response & Evaluation) team meetings to coordinate individualized support for students of concern.
• Manage student risk assessments and contribute to the implementation of safeguarding and behavioral agreements. Specifically serve as Safeguarding lead at UAE and UK locations.
• Collaborate with other global Wellbeing leads and stakeholders to ensure consistency in care support and response across campuses.
• Support emergency and crisis response efforts as a consulting partner to faculty and staff.

Community Wellbeing Initiatives

• In collaboration with Campus Life and Student Life peers, Develop and lead campus-wide health promotion events and campaigns aligned with national and international wellbeing models.
• Partner with Student Life, Residential Life, Operations, and Academics to embed wellbeing into co-curricular programming and campus culture.
• Engage student leaders, faculty, and community partners in the delivery of timely and inclusive wellbeing programs.
• Maintain visibility of wellbeing services through outreach campaigns, tabling, digital communications, and active campus presence at key student events.

Institutional Collaboration & Stakeholder Engagement

• Cultivate partnerships with local health providers, hospitals, care providers, and insurance providers to ensure student access to care.
• Act as a liaison between students and external providers for continuity of care and coordination of referrals.
• Consult with faculty and staff on how to respond to student wellbeing concerns and promote a culture of care across campus.
• Contribute to institutional reporting and data tracking on student wellbeing needs, service usage, and emerging trends.

Qualifications

• Bachelor’s degree. Master’s degree preferred.
• Demonstrated experience in wellbeing education or case management, health promotion, program development, or wellness education in a higher education setting.
• Strong cultural awareness and experience working with internationally and linguistically diverse populations.
• Experience in crisis response and preferred training in suicide prevention and trauma-informed care.
• Understanding of data collection, program evaluation, and outcome tracking.
• Familiarity with student development theory, particularly within a global education model.
• Safeguarding compliance experience if applying in the UK or UAE.

Core Competencies

• Wellbeing Focused Advising Approach:Ability to consult on wellbeing concerns and respond with appropriate care and referrals.
• Communication:Excellent interpersonal, written, and verbal skills; able to communicate with sensitivity and professionalism across cultures. Strong presentation skills.
• Leadership:Leads collaborative efforts with campus partners, CARE teams, and external stakeholders.
• Case Management:Demonstrated skill in maintaining accurate records, managing time-sensitive issues, and organizing student support across departments.
• Education & Facilitation:Comfort with public speaking and group facilitation for diverse student audiences.
• Empathy & Resilience:Demonstrates emotional intelligence, integrity, and the ability to maintain appropriate boundaries while caring for others.
• Adaptability:Capable of navigating ambiguity and adapting to changing student needs and campus priorities.

Additional Information

• Participation in evening/weekend events such as Orientation, Graduation, and Emergency Student Support may be required.
• Regularly engages in professional development to ensure practice development.
• Please note you must have the right to work in the United States to be considered for this position.

*On-Campus Requirement: This position requires on-campus presence at least 4 days a week with 5 days during peak periods of the academic year. Current 1-day work-from-home (WFH) allowance must be coordinated with campus team to ensure adequate team coverage on campus. Note that the WFH allowance is subject to change in accordance with School review.Reports to: Senior Director of Campus Life and OperationsWhy you’ll love working here: Perks, Benefits, and more!
This is the most fun, high caliber place you’ll ever work. Ask any employee why they love Hult (whether they’ve been here 10 minutes or 10 years) and they’ll probably tell you the same thing: it’s the people. When you work at Hult, you join a purpose-driven, international and energetic community that thrives on continuous learning, fearless innovation and mutual support. 
In addition, you can expect:

• Commitment to professional growth: robust monthly calendar of trainings and workshops
• Four weeks paid vacation your first year, ten paid holidays, and two floating holidays
• Exciting business travel opportunities
• 25% company match on your 401(k) contributions
• Market-leading medical, dental and vision coverage, along with options for life and disability insurance, legal and pet insurance
• Dependent care, healthcare and commuter Flex Spending Accounts (FSAs)
• Access to fertility care and family-building support
• Wellness benefits including a yearly fitness reimbursement
• Frequent social and learning events, including access to our employee-run resource groups
• Robust Employee Assistance Program
• Tenure-based sabbatical eligibility
• EF Product Discounts (discounts on travel, international language schools, Au Pair program and more)
• Discounts at local venues and businesses
• Amazing offices designed to match the caliber of the people who work there, plus the flexibility of working from home one day a week.
• All full-time Hult staff members are eligible to apply for the Staff Global Online MBA (GoMBA)!

About Hult International Business School
When you discover Hult International Business School, you discover a place which teaches the skills and mindsets needed to thrive in the real world of global business. And guess what? As a global business ourselves, we practice what we teach. Your career, your growth, your potential—it all matters here. Fresh perspectives, exceptional experiences, varied skillsets—you'll find a world of diversity among the people, programs, and places that make up our global community. Our people bring industry insight, entrepreneurial energy, and purpose to everything we do, ensuring our work—and our students—impact the real challenges and opportunities shaping the world.
Hult offers programs from undergraduate through to doctorate level and is recognized by business education’s three most prestigious international accrediting bodies: AACSB International, AMBA and EQUIS. Our programs are consistently ranked as among the best in the world by the Financial Times, the Economist, Forbes, and Bloomberg Businessweek. Hult strives to create a better future for all by inspiring and challenging our community to make an impact that matters. Disruptors, change-makers, innovators and thinkers, discover what you could do at Hult today.
Equal opportunities at Hult
Hult is dedicated to actively creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We are committed to providing opportunity regardless of gender, religion, race, color, sexual identity, disability, ethnicity, age, and all the individual identities that make us unique. If you require any accommodation to assist you in the interview process, please submit this with your inquiry. Hult offers competitive salaries and benefits in a global, empathetic, and highly multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking school, we’d love to hear from you.