Clinical Support Worker Higher Level

Band 3

• Growing the Friarage & Community Services L3
• Band 3
• Permanent
• Full time - 37.5 hours per week
• 328-FCS-7526576

• East Cleveland Primary Care Hospital
• Brotton
• £24,937 - £26,598 per annum
• Yearly
• 17/11/2025 23:59

Job overview

We are looking to recruit a motivated, enthusiastic, reliable and trustworthy Clinical Support Worker Higher Level to join our friendly team.

Tocketts Ward is a 30 bed community hospital ward providing care for patients with long term health needs who have also been admitted to hospital following an acute episode of illness. Patients have a range of conditions and can be admitted for palliative care or rehabilitation. The Ward has a blend of ring-fenced beds for consultant led beds and general practitioner led beds.

Main duties of the job

As a Clinical Support Worker Higher Level you will need to be flexible and hardworking.

Training and development opportunities will be given.

We will require the successful candidate to work days, nights and weekends on a rotational basis.

You will need to be able to prioritise work under pressure and have excellent communication skills.

We pride ourselves on delivering high standards of care and you will need to demonstrate how you will ensure this through your application and as part of the interview process.

This post will close when we receive sufficient completed applications.

Working for our organisation

We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff.  This training programme has been designed to support our staff in developing their understanding of leadership and management skills.  You will be expected to attend the following training sessions:
 
•    Your Leadership Impact
•    Service Improvement for Beginners

After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team

Detailed job description and main responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Person specification

Qualifications & Training

Essential criteria

• Numeracy and Literacy Level 2 or  Maths & English GCSE (English Language or English Literature) AC/ 4-9 or  Maths & English O Level/GCE A-C or Maths & English CSE Grade 1 or  NARIC/ENIC which compares the qualification to UK GCSE (https://www.enic-naric.net/)
• Care certificate
• Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3; - Theoretical knowledge - Experience of a range of care and related procedures - clinical observations - knowledge of relevant legislation

Experience

Essential criteria

• Experience of working in health or social care.
• Experience of undertaking and recording clinical observations and escalation of changes or findings.

Knowledge & Skills

Essential criteria

• Analytical and judgement skills to make decisions based on patient / service user interactions and observations and metrics.
• Excellent interpersonal, communication & active listening skills. Ability to adopt appropriate styles & methods of communication.
• Timekeeping, planning & prioritisation skills.
• Working knowledge of legislation underpinning care provision
• Ability to demonstrate the importance of holistic person-centred care & related procedures
• Understanding of the importance of robust, accurate, clear, timely documentation.
• Knowledge of Safeguarding.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

Documents to download

Apply online now

Further details / informal visits contact

• Name
• Sean Mcvay
• Job title
• Ward Manager
• Email address
• sean.mcvay@nhs.net
• Telephone number
• 01287 676205

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