Newcastle upon Tyne Hospitals Nhs Charity
24,465 per year (pro rata)
Fairfield General Hospital
Full-time
30th September 2025

Job summary

Employer heading

Health Care Support Worker - Emergency Department

Band 2

Job overview

The Emergency Department is looking for enthusiastic and caring individuals to join the nursing team as Health Care Support Workers.

You must be someone who works well under pressure, proactive and motivated. You will also be able to work independently and as part of the team, showing care and compassion at all times.

You must have excellent communication skills in order to work with a wide range of patients with varying health complaints. You will support the registered nurses to deliver a high standard of emergency care which is in line with Trust Values.

Unfortunately, this role does not meet the criteria required to qualify for sponsorship.

Main duties of the job

The post of Healthcare Support Worker is to support the clinical teams within the Emergency Department and prepare clinical areas to receive patients.
Cleaning/re stocking equipment.
Preparing the cubicle area.
Supporting with nutritional needs.
Assisting with patients with basic care needs.
Communicating with patients and their friends/families.
You will be motivated, enthusiastic and reliable and be able to work well within a team, as well as having the initiative to work well on your own.

Working for our organisation

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

Learn more about us in our Candidate Information Pack (opens in existing window)

Detailed job description and main responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: https://careers.northerncarealliance.nhs.uk/

Person specification

Qualifications

Essential criteria
  • Care Certificate either upon appointment or within 12 weeks of commencement
  • Level 1 Literacy and Numeracy (GCSE English and Maths Grade D-G)
Desirable criteria
  • NVQ Level 2 in Healthcare or a Level 2 Healthcare Support Worker Apprenticeship already achieved

Knowledge, Training & Experience

Essential criteria
  • Experience of working with members of the public or a desire to work in the Health Service
  • Understanding of routine work procedures gained through a short induction period and on the job training
Desirable criteria
  • Experience of working within a team within an Emergency Department
  • Experience of working within a health or social care environment
  • Experience of working within a team

Skills & Abilities

Essential criteria
  • Good communication skills
  • Basic IT skills
Desirable criteria
  • Good organisational skills
  • Commitment to undertaking continuous professional development (CPD)

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

  • Name
  • Mary Foster
  • Job title
  • Senior Sister/ Unit Manager
  • Email address
  • mary.foster@nca.nhs.uk
  • Telephone number
  • 01617782615
  • Additional information
  • Lydia Jones

    Senior Sister/Unit Manager

    lydia.jones@nca.nhs.uk

    01617782615

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