Cost Research Coordinator

• remote type
• Hybrid

• locations
• Nairobi, IHUB, Kenya
• New York, NY HQ USA
• London, UK

• time type
• Full time

• posted on
• Posted Today

• job requisition id
• JR00001032

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Airbel—IRC’s Impact Lab—designs, tests, and scales solutions for people affected by conflict and disaster. The IRC’s Best Use of Resources (BUR) team increases the impact and scale of humanitarian programming per dollar spent. BUR supports the IRC and the humanitarian sector to generate, synthesize, share, and use cost evidence. BUR also coordinates the Dioptra Consortium, a group of eight NGOs promoting cost analysis, and manages Dioptra's associated open-source software.

Reporting to BUR’s director, the Cost Research Coordinator is at the heart of BUR’s operational excellence. This position will support BUR’s costing work by leading consortium coordination, managing software, and advancing team-wide planning and execution. This position does not directly supervise others.

Interested candidates should submit a cover letter answering the following questions:

1.    Tell us about your experience coordinating multiple organizations, teams, or departments at the same time (maximum 100 words)
2.    Tell us about your experience managing a software project (maximum 100 words)
3.    Tell us about your experience managing several projects or tasks at the same time. How did you track progress, prioritize tasks, and ensure completion within tight deadlines? (maximum 100 words)

Major Responsibilities

Consortium coordination
•    Identify and ensure the completion of strategic action points.
•    Coordinate consortium meetings and engagements.
•    Manage finances, including budget planning/tracking and overseeing contract/payment execution.

Software management
•    Support software users and administrators with software configuration, troubleshooting, and user queries.
•    Manage software sprints according to budgets and timelines. 
•    Coordinate with consortium partners and software developers to test software features, issues, and fixes.
•    Translate and communicate software technical details between tech and non-tech audiences.
•    Coordinate with internal stakeholders to ensure data accuracy and data protection within the software. 
•    Update and maintain software documentation with new release notes, help pages, and videos.

BUR team management
•    Build, update, and maintain team-wide work planning systems and budgets.
•    Track and report on team-wide goals, including identifying risks and opportunities to advance organizational strategy.
•    Coordinate team meetings to advance interpersonal collaboration and learning.

Cross-cutting responsibilities
•    Automate and systematize processes to improve operational efficiency, including but not limited to the use of artificial intelligence (AI).
•    Ensure high-quality knowledge management through website management and file management practices.

Job Requirements

Work Experience
•    Bachelor's or master's degree in business administration, public policy, or related field. 
•    3+ years of experience (bachelor’s degree) or 2+ years of experience (master’s degree) in the humanitarian or development sector.

Demonstrated Skills and Competencies
•    Experience managing large and long-term (6+ months) projects with multiple stakeholders at various organizational levels, including strategic shifts and ongoing task reprioritization..
•    Experience managing software projects with high user satisfaction and a clear understanding of software development and maintenance processes.
•    Excellent Excel spreadsheet data organization and analysis skills.
•    Excellent communication skills, including ability to facilitate senior leadership meetings and demonstrate software.
•    Excellent attention to detail for the purpose of analyzing spreadsheets and troubleshooting software.
•    Highly organized with proven time and project management skills.
•    Creative problem-solving and planning skills.
•    Ability to work independently as part of a remote team across time zones, cultures, and contexts.
•    Excellence communication skills, cultural sensitivity, flexibility, ability to improvise, team player.
•    Commitment to IRC’s core values.
•    Fluency in spoken and written English required.

Strongly Preferred
•    Software development.
•    2+ years of work experience in low- or middle-income countries.
•    Fluency in French.

UK Candidates:
UK based candidates who state that they have a disability and meet these criteria will be invited to interview.

Candidates must have the right to work in the UK.

Recruitment Process 
The process for this role will be as follows
•    Screening call online (approximately 30 minutes)
•    Practical exercise (1-hour timed)
•    Panel interview online or in-person as location allows (approximately 30 minutes)
•    (Potential) Final 1:1 interview online or in-person as location allow (approximately 30 minutes)
 
IRC UK strives to be an equal opportunities employer. IRC UK is committed to equality of opportunity and to non-discrimination for all job applicants and employees, and we seek to ensure we achieve diversity in our workforce regardless of gender, race, religious beliefs, nationality, ethnic/national origin, sexual orientation, age, marital status or disability. 

IRC UK welcomes applications from all candidates, including underrepresented groups and refugees who have the right to work in the UK.

IRC UK will ensure that individuals with disabilities are provided with reasonable adjustments to participate in the job application and/or interview process, and for essential job functions if appointed to a role. Please contact us if you may need such adjustments.

Working Environment: Due to differing time zones, this position requires occasional flexibility to participate in weekday-only meetings or calls outside regular working hours when needed.  For US candidates, East Coast time zone preferred. This role may require working remotely full or part-time. Applicants must have a home or alternate workspace they can effectively complete their work from during regularly scheduled work hours. Some international travel, as needed, up to 10%.

Compensation: Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

• UK Pay Range: £51,470 - £60,048
• US Pay Range 75,000 - 100,000

Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

Cookies: https://careers.rescue.org/us/en/cookiesettings

#li-1

Why Choose the IRC?

Work that has meaning: Every day at the IRC is a chance to make a difference through a purpose-driven career. Whether you're working directly with communities or providing support behind the scenes, you will be part of a dynamic team that is always innovating, scaling, and testing new and better solutions to ensure the best possible outcomes for the people we serve.

Global scale, dynamic workplace: At the IRC, we believe that the dynamic, global make-up of our team is our strength. When you join us, you're not just starting a job—you will be part of a global organization positively impacting millions of lives in over 40 get to work with colleagues from all around the world—working across time zones and regularly exchanging different ideas, perspectives and insights. You’ll join a team that is dedicated to fostering a supportive environment to create a workplace where everyone feels valued, respected, and heard.  

Challenging work, innovative solutions: We’re committed to excellence and innovation, and pride ourselves in setting industry-leading standards while practicing evidence and data-lead strategies. Come challenge norms, shatter conventions, and pioneer change while working on real, nuanced and complex issues we face in the world today.  

Community centered: We’re an empathetic community that truly cares for one another. Our comprehensive safety and security initiatives ensure a safe work environment, while our continuous learning and development programs provide ongoing opportunities for personal and career advancement.

Our Typical Recruitment Process

The interview process typically includes three rounds, though the number may vary depending on the role and level of seniority. It usually begins with a conversation with our recruiting team to learn more about you and your goals. This is followed by an interview with a hiring manager or business stakeholder to explore your background and provide more insight into the role. The final round focuses on assessing your role-specific expertise and may be conducted as a panel interview to evaluate your cross-functional strengths. Before extending an offer, we generally conduct reference checks, and after an offer is made, a standard background check is completed. While we strive for consistency, the process may differ based on the role, business unit, location, job type, legal requirements, and other factors.