We’re Hiring: Team Leader – Dependency and Recovery Services

Do you have the leadership skills to inspire a team and the passion to support people on their recovery journey? Join Forward Trust as a Team Leader in our Dependency and Recovery Services, where you’ll play a vital role in bridging the gap between probation and substance misuse services.

As a Team Leader, you will:

• Lead a dedicated team of practitioners delivering support to adult males under probation supervision across Kingston, Richmond, Hounslow, Wandsworth, Merton and Sutton.
• Provide visible leadership, travelling between probation delivery units, attending meetings, and ensuring smooth project delivery.
• Manage referrals, oversee complex cases, and support your team to deliver high-quality, motivational interventions that help clients stay engaged in treatment and recovery.
• Build strong relationships with Probation Practitioners, Prisons, Partners, Service Users, Stakeholders, and Volunteers, representing Forward Trust with professionalism and integrity.
• Support the Service Manager by meeting performance targets, ensuring accurate data reporting, and promoting services across your locations.
• Coach, develop, and motivate your team to thrive, ensuring excellent staff retention and practice.
• Step up when needed to deputise for the Service Manager, ensuring continuity and high standards of service delivery.

This is a hybrid, in-person role that requires regular travel across probation delivery units in Southwest London. Core hours are Monday–Friday, 9:00–17:00, with some flexibility required.

What We’re Looking For

You will bring:

• Demonstrable experience managing teams, performance, and development.
• A genuine passion for motivating and developing people.
• Strong background in relationship management (internal and external).
• Knowledge and experience of implementing policies and formal procedures.
• Excellent problem-solving, negotiation, and project management skills.
• A solid understanding of the criminal justice sector and challenges faced by service users.
• Experience managing caseloads, risk assessments, SMART action plans, and accurate case recording.