Description

An exciting opportunity has arisen for a proactive team leader to join the University of Cambridge Sports Service.

As a Duty Supervisor, you will be part of the team responsible for the day-to-day operations and services provided at the University sports facilities.

A broad range of student, staff and community-club training sessions, competitions and events take place across our sites, in addition to a thriving gym, class and racquet sports membership community at the University Sports Centre.

You will supervise, motivate and support a team of sports, fitness and reception staff to create a welcoming, professional, and safe atmosphere for all of our users.

You will also work closely with the Estates Management staff to manage the health and safety, maintenance and environmental management procedures and processes throughout the facilities.

Your hours of work are based on a shift pattern that includes early mornings, late evenings, weekends and bank holiday shifts.

Required Skills and Qualifications: Applicants should possess a degree-level education or equivalent in Sports Science, Sports Management or related discipline, or equivalent industry / management certificates, a Level 3 First Aid at Work qualification and a health and safety qualification, or the ability to achieve these.

Applicants should have:

A proven track record and relevant experience of management within the sports/leisure industry with associated management training/qualifications and/or degree level education.

Current knowledge of Health and Safety and Safeguarding related to sports centre management.

Excellent communication skills and an inclusive approach.

Experience dealing with a wide range of customers, handling difficult situations effectively with tact and diplomacy.

The ability to use own initiative and judgment and to work under pressure and meet deadlines in a calm and level-headed manner.

Excellent IT skills with a strong working knowledge of Microsoft Office.

The interviews will take place on 4th December 2025.

For a full Job Description and Person Specification, please see the Further Particulars of the role.