The Five Lamps Organisation

Personnel Specification

Care Assistant

Factor
Qualifications

Essential
Level 3 Diploma in Health and Social Care or pre-
existing Level 3 NVQ in Health and Social Care or
Promoting Independence

Good standard of general education in particular
English Language and Mathematics

Desirable
Level 4 Diploma in Adult Care

Comprehensive learning
portfolio

Excellent knowledge and
understanding of the
requirements of how providers
of health and social care comply
with the Health and Social Care
(Regulated Activities)
Regulations 2010 and the Care
Quality Commission
(Registration) regulations 2009

Detailed working knowledge of
local and national statutory,
advice and support agencies

An understanding of Five Lamps
integrated service portfolio

Experience/Knowledge

At least 2 years’ experience of providing care
within a homecare environment

Good understanding of the regulatory
responsibilities and the law relating to
domiciliary care services

Experience of day to day duties required to
meet the delivery of our service

Excellent understanding of the needs of people
who require care and support at home and the
provision of homecare services in line with best
practice

Excellent understanding of the principles of high
quality person centred care and support and
non-discriminatory care practice

Understanding of systems to maintain
confidentiality in relation to customers, staff and
the business

Knowledge of health and safety matters in
relation to homecare services and risk
management

Knowledge of how to recognise abuse and
safeguarding procedures

Experience of care services, risk assessment and
person centred care and support

Ability to plan and organise workloads
effectively so customers receive the services
they expect

Skills/Abilities

Ability to maintain clear written and electronic
records and to follow statutory reporting
procedures

Good practical approach to
problem solving

April 2018

Caring and compassionate towards people in
need of care and support

Respect for people suffering from a range of
medical conditions with different backgrounds
and beliefs to your own. Strong commitment to
non-discriminatory care practice

Commitment to respecting the rights of
customers at all times and to promoting their
privacy, dignity and independence

Self-motivated and keen to learn. Willing to seek
guidance when needed and follow instructions

Excellent time keeper and reliable

Excellent interpersonal and communication
skills, both written and verbal.

Experience of building positive working
relationships with people who use services and
their families, staff and other health and social
care professionals

Ability to support customers with all aspects of
their daily living in a manner that respects their
dignity, is non- judgmental and promotes their
independence, choices and privacy

Ability to observe Five Lamps’ policies,
procedures and instructions

Ability to work undirected and unsupervised

Other (eg attitude,
interests etc.)

Team Worker with flexible attitude to duties and
hours of work

Enhanced Disclosure from the Disclosure and
Barring Service formally known as (CRB)

Committed, enthusiastic, reliable

Receptive to the use of new technology within
the homecare environment

Willing to undertake further training relevant to
the post

Flexibility to operate within a constantly
changing environment

Strong focus on customer care

Drive and determination to achieve excellence

Full clean driving license,
business insurance and access
to a car during work time would
be advantageous but not
essential

Understanding of Five Lamps
mission, vision and values

Genuine interest in developing
a social enterprise model as an
alternative to traditional
homecare services

April 2018