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Customer Experience Manager (18 months fixed term)
CANCERBACKUP
48,000 per year
Dual Macmillan Office/Home
Full-time

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People stories

  • Shoab Iqbal

    Leadership and Management Development Lead

    Learning and Development

    A great place to ply your trade and really make a difference by impacting those effected by cancer.

    Find out more

    I have always been fortunate to have worked in roles which impact people’s lives. Working in L&D at Macmillan gave me the opportunity to direct impact the lives of those who engaged with any of our learning interventions and then be better equipped to support those effected by cancer.

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  • Gerson Silva

    Welfare Rights Apprentice

    Direct Services Operations – Money and work

    Helping customers is what I really enjoy but what makes it really enjoyable is the team. When you’re doing something you feel is right and you’re doing what you think you can fight for, if the environment isn’t right you feel it. Here, everybody’s fantastic.

    Find out more

    I reached a stage in my life where I needed to change what I was doing. My kids had reached an age where they didn’t need so much support day to day and I was looking for a full time role. I was really interested in third sector.

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  • Ellis Baldwin

    Client Services Manager

    Content Studio

    I love working in an environment where everyone is working with shared purpose towards a shared goal.

    Find out more

    I’m passionate about our cause and our work, the role looked amazing, and – having worked for a charity previously – I knew I’d be working alongside people who are driven, well-intentioned and supportive.

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  • Helen Topping

    Volunteer Services Delivery Lead

    Volunteering Development and Operations

    My role is to encourage, motivate and train volunteers to listen and emotionally support people living with Cancer. You’re making a difference to people every day.

    Find out more

    I have a customer facing role, working directly with people who have Cancer and just knowing that you’re having an impact with one phone call and hearing the positive change in their voice is the best part of my role.

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  • Shoab Iqbal

    Leadership and Management Development Lead

    Learning and Development

    A great place to ply your trade and really make a difference by impacting those effected by cancer.

    Find out more

    I have always been fortunate to have worked in roles which impact people’s lives. Working in L&D at Macmillan gave me the opportunity to direct impact the lives of those who engaged with any of our learning interventions and then be better equipped to support those effected by cancer.

    View Profile Back

  • Gerson Silva

    Welfare Rights Apprentice

    Direct Services Operations – Money and work

    Helping customers is what I really enjoy but what makes it really enjoyable is the team. When you’re doing something you feel is right and you’re doing what you think you can fight for, if the environment isn’t right you feel it. Here, everybody’s fantastic.

    Find out more

    I reached a stage in my life where I needed to change what I was doing. My kids had reached an age where they didn’t need so much support day to day and I was looking for a full time role. I was really interested in third sector.

    View Profile Back
Customer Experience Manager (18 months fixed term) - CANCERBACKUP | Work In Charities