Team Leader – Birmingham Street Navigator Service

Hours: Full-Time – 35 hours per week

Salary: Grade TL2 £30,750 – £36,800 depending on experience 

Contract: Permanent

Location: Birmingham  

Ref: 1596

We are looking for a Team Leader to lead our Street Navigator Service in Birmingham. You will be a competent communicator, with the ability to work independently, and possess excellent organisational skills. You should have experience of supervising workers, and you will also need to demonstrate experience and/ or related skills in relation to enhancing services, ideally using innovative and collaborative approaches.

The is a particularly exciting time to join the team as this is newly acquired service in implementation phase. You will therefore have the opportunity to design and lead on the new service, really putting your mark on it.

The Birmingham Street Navigator Service works with Birmingham citizens (single adults and/or couples 25 years old or above) with accommodation that are outdoors engaging in ‘street activity’ e.g. rough sleeping, begging, street drinking/drug using and other ‘social activities. We provide intensive, wraparound support to help citizens back into their accommodation, reducing their level of street-based activity and associated anti-social behaviour, with the overall aim of reintegrating citizens into their local communities and reducing their reliance on the streets.

You will lead a team of Street Navigators working within a local multi-agency network, including outreach services, Community Safety teams, local BID teams, commissioned/none-commissioned accommodation providers, West Midlands Police and British Transport Police.

It is important that the service is available to our citizens when it is needed. Therefore, the team may be required to work outside of the conventional working week. Therefore as Team Leader, there may be occasional need to work evenings, weekends and on bank holidays.

To apply, please complete the Cranstoun Application Form and submit to HR@cranstoun.org.uk

For further information about the role please contact Darren Nicholas (Assistant Director of Services) – dnicholas@cranstoun.org.uk

Closing Date: 13th October 2025

Interview Dates: TBA