Job Profile Apprentice Health Care Assistant In line with National Minimum Wage rates of pay Job Information Job Title Hospice Pay Band Job Summary Health care assistant for the Inpatient unit and Community Services including Hospice at Home, Wellbeing and Outpatients Key Responsibilities Clinical • Assist the registered health practitioners in developing and maintaining a safe, caring and supportive environment for patients, relatives and staff. • To assist and work under the instruction of a designated person to deliver care to patients on the inpatient unit and in community services. o Carry out personal care including washing and dressing patients as per care plan o Support patients with their nutritional needs and simple meal preparation with supervision o Support patients with their mobility • Communicate clearly and effectively with patients, families and other health care professionals • Use electronic systems to document patient care with support and supervision • Share written information with families and patients as directed • To work alongside the clinical team, engaging in clinical handovers, safety huddles and team meetings • Upholding all infection prevention and control requirements • Services run 7 days a week with shift work covering long days and short shifts and nights. (Day shifts only whilst undertaking apprenticeship) • The ability to drive and have access to a car is required for this role, therefore a full driving license or willingness to learn how to drive is essential for this role Training & professional development • To achieve training and development requirements in line with apprenticeship learning programme and as identified in annual appraisal process. • To attend all sessions associated with apprenticeship programme, meet deadlines for assignments and assessments. • To raise any concerns about progress in apprenticeship programme with Clinical services manager/community services manager • To complete and maintain all mandatory training • To attend all internal education sessions as directed. Other The duties and responsibilities referred to above are an outline only and may be changed from time to time in accordance with the needs of the Hospice. Organisational Philosophy of Care, Purpose and Values Wirral Hospice St John’s aims to offer care and support for patients and their families living with a life limiting illness based around what is important to them. It endeavours to meet the holistic needs of our patients – physical, psychological, social and spiritual needs and support their loved ones and carers without discrimination. Wirral Hospice St John’s CARES So that we can deliver on our Philosophy of Care and Purpose, the Hospice has developed the following Values that we uphold in all that we do. Compassionate: To care for and support patients, families, colleagues and the wider community with compassion and understanding Accountable: To be accountable for our own actions and decisions, and to hold each other to account Respectful: To treat others with respect throughout all interactions, acknowledging and considering differing opinions. Equitable: To act in an equitable manner for all, ensuring that individual needs are Sustainable: To manage our resources efficiently, optimising use and value, considered and supported whilst minimising waste Safeguarding Wirral Hospice St John’s has a responsibility to ensure that all children/young people and adults are adequately safeguarded and protected and that “Safeguarding is Everyone’s Business”. As a consequence, all staff are required to adhere to national and local safeguarding policies/procedures and to act upon any concerns in accordance with them. Equality and Diversity Wirral Hospice St John’s has given its full commitment to the adoption and promotion of the key principles of equality and diversity of equal opportunities contained within current legislation and the Wirral Hospice St John’s Equality Policy. Health and Safety It is the duty of every employee to work in such a way that accidents to themselves and to others are avoided, and to co-operate in maintaining their place of work in a tidy and safe condition, thereby minimising risk. Employees will, therefore, refer any matters of concern through their line manager. Similarly, it is each person’s responsibility to ensure a secure environment and bring any breaches of security to the attention of their manager. Confidentiality In the course of your duties, you will have access to confidential material about patients, members of staff or other hospice business. On no account must information relating to identifiable patients be divulged to anyone other than those authorised persons, for example, medical, nursing or other professional staff, as appropriate, who are concerned directly with the care, diagnosis and or/treatment of the patient. If you are in any doubt whatsoever as to the authority of a person or body asking for information of this nature, you must seek advice from your manager. Similarly, no information of a personal or confidential nature concerning individual members of staff should be divulged to anyone without the proper authority having first been given. General Data Protection Regulations (GDPR) Wirral Hospice St John’s is required to process personal data relating to its employees, including ‘special categories of personal data’, as defined in the General Data Protection Regulations 2018 (the ‘Act’). All such data will be processed in accordance with the provisions of the Act and the relevant hospice’s policies. For the purposes of the Act, the term ‘processing’ includes the initial collection of personal data, the holding and use of such data, as well as access and disclosure, through to final destruction. Other This job profile is intended to provide an outline of the duties and responsibilities of this post; it is not exhaustive and may be modified and developed periodically following discussions between the post holder and the relevant line manager.