The volunteer officer will report to the volunteer manager.

The purpose of this role is to deliver the coordination of the operations of the charity’s volunteers ensuring that they have the best experience possible.

The objectives of the post are: 

• To support the day-to-day smooth running of the service
• To be the first point of contact for the service and provide excellent customer service to ​‘walk-in’ and face-to-face enquiries
• To deliver new projects to assist in the delivery of the service
• Support the launch and growth of the service, working closely with the volunteer manager to ensure sustainability
• Work independently as the sole charity representative on-site, ensuring effective coordination while adhering to lone working policies