You can make a real difference to people in your local community by joining the Florence Nightingale Hospice Charity Retail Team.

Our shops are the face of the Charity, seeing supporters and raising vital funds to support local patients and their families, every single day on high streets, retail parks, and a farm all across Buckinghamshire and its borders.

We have a fabulous opportunity for you to bring your enthusiasm and love for fashion to an ethical and sustainable industry with our Online Sales Team

What will I be doing?

To work with the Online Sales Manager, staff, and volunteer team to maximise online sales and profit for Florence Nightingale Hospice Charity through digital platforms such as eBay, Vinted, and other online marketplaces.

You will have responsibility for:

• Support the Online Sales Manager, eBay Manager, and Assistant Managers and a team of volunteers in delivering an excellent online retail offer. This includes the effective sorting, storage, listing, and dispatch of goods to maximise sales through a variety of online platforms.
• Assist in achieving agreed income targets, including sales and Gift Aid.

• Handle and process donated goods with care and respect, ensuring all Gift Aid stock is processed in line with HMRC guidelines.

• Help to maximise sales through effective stock management, pricing, presentation, and high-quality listings and photography. The role involves significant levels of stock handling and preparation for online sales.

About You

• Strong IT skills including highly proficient use of internet platforms, social media and online sales software.
• Experience of working as part of a team to achieve sales targets in a retail or online retail environment.
• Good level of literacy and numeracy, with excellent attention to details and accuracy.
• Ability to work positively and collaboratively with people of all abilities, including volunteers.
• Keen interest in fashion, clothing, and donated products. This role involves a significant level of stock handling and organisation.

About Us

In joining our friendly, positive and ambitious retail team, you’ll be rewarded with an interesting role, a competitive salary, a supportive culture that encourages a healthy work-life balance.

Ultimately you will be raising money to support the best hospice care for local people.

So if you want a career that also makes a difference in your community, we’d love to hear from you!

For You

• Workplace pension – up to 6% ER contribution
• 5 weeks holiday plus statutory holidays pro rata (217.5 hours)
• Generous company sick pay allowance
• Employee Assistance Programme (including counselling)
• Smart Health & well-being services (including access to online GP)
• Life assurance policy
• Membership of the Blue Light scheme, offering a wide range of discounts

How to Apply

Please read the full job description and requirements here and send your CV or our application form together with a covering letter explaining your suitability for the role to recruitment@fnhospice.org.uk

Florence Nightingale Hospice Charity is committed to being an inclusive employer and we welcome applications from all parts of the community, especially those in underrepresented groups.