Cafe Volunteer Coordinator - Worcestershire
Working within our St Basils Bistro is a rewarding experience, knowing you are helping young disadvantaged people gain work experience so they can transition into other work based opportunities.
We usually respond within two weeks
Closing Date: Friday 5th December 2025
Job Title: Cafe Volunteer Coordinator
Reports to: Team Leader
Salary: Scale 6, Points 26-28, £26,229 - £27,982 per annum, pro rata
Hours of work: Part Time (18.75 hours per week)
Key Responsibilities:
- Recruit, lead and supervise volunteers in line with the needs of the café
- Ensure standards of compliance are met in relation to volunteer recruitment; references, DBS, mandatory training
- Deliver and develop volunteer training and inductions
- Maintain and develop excellent relationships with St Basils volunteers
- Maintain, develop and build relationships with any third parties supporting St Basils (i.e., corporate partners; event hosts; local authority bodies etc.)
- Develop and maintain excellent relationships with employment agencies, colleges, learning providers, etc.
- Fulfil any relevant administrative tasks, including volunteer expenses
- Support with the creation of Volunteer Policies
- Report on volunteering activities as requested
- Manage the volunteers’ rota
- Coordinate and support on the ground events alongside the Café Coordinator (CC)
- Encourage and develop community groups and activities
- Support volunteers to follow HACCP
- Ensure the café services continue smoothly in the CC’s absence
- Deliver consistent quality service
- Support with the delivery of a customer focused environment both in the kitchen and front of house
- Control stock levels and orders in the CC’s absence
- Management of daily reconciliations in the CC’s absence
- Maintain accurate daily records for environmental health checks in the CC’s absence
- Ensure compliance with environmental and food safety in the CC’s absence
QUALIFICATIONS
Essential:
- L3 CIEH Food Safety & Catering or equivalent
Desirable:
- Leadership or Management qualification
ROLE EXPERIENCE
Essential:
- Experience of running and managing a food/catering establishment
- Experience of developing and working in partnerships
- Managing budgets/ finances
Desirable:
- Devising rotas
- Experience in recruiting, supervising, supporting and developing a volunteer workforce
KNOWLEDGE
Essential:
- Food safety
- Preparation of food
- Creating menus
- Customer Services/Hospitality
Desirable:
- A good understanding of volunteer management and motivation
- Locations
- Bromsgrove, Worcester
Our Mission & Vision
Our Mission
St Basils works with young people to:
- Enable them to find and keep a home
- Develop their confidence, skills and opportunities
- Prevent youth homelessness
Our Vision
Our vision for all young people is that:
- Homelessness is not part of their experience of growing up
- There are integrated education, employment and housing pathways
- They are able to access the support and development opportunities they need to secure their futures and realise their potential
Our vision for St Basils is that:
By 2027 we will continue to be the leading provider of accommodation, support and psychologically informed services for young people across the West Midlands.
- Our service developments will include:
- Increasing our bed spaces outside Birmingham and growing our services in new areas
- a nationally renowned centre of excellence for young people with complex needs
- extending our service offer to Care Leavers
- additional Live and Work schemes for young people engaged in education, training and work
- We are the national lead for:
- Psychologically informed consultancy, training and reflective practice services
- Youth Voice engagement and support
About St Basils
From 2024- 20254,118 young people received advice and support
1,685 young people were supported by us during the year
1,053 young people lived in our 40+ accommodation schemes
Up to 582 young people lived with us at any one time
91% of young people moved on from St Basils in a planned, positive way
Already working at St Basils?
Let’s recruit together and find your next colleague.