Maternity Support Worker - Higher Level

Band 3

• Women & Children Services
• Band 3
• Permanent
• • Full time
  • Part time
• 328-WAC-7159784-A

• The James Cook University Hospital
• Middlesbrough
• £24,937 - £26,598 per annum (pro rata)
• Yearly
• 18/11/2025 23:59

Job overview

The post holder will be an active member of the multi-disciplinary team (MDT), undertaking personal care activities, delegated clinical care duties, including clinical observations as directed by registered professionals and within clearly defined parameters, to provide healthcare and support that is individualised to the patient needs. This post covers antenatal and postnatal areas within maternity and will be rotational.

Main duties of the job

The post holder will update and maintain accurate records of any care provision and update and escalate any concerns from their observations and activities to the appropriate registered professional.
The post holder has a personal responsibility and duty of care to patients/service users; they are expected to comply fully with all Trust policies and protocols, including those related to patient safety and the prevention of healthcare associated infections. They must also promote dignity, privacy, and respect, to deliver compassionate, safe, high-quality patient care.

As a Trust employee, they will honour their work commitments, be reliable and trustworthy. They will uphold the Trust values; the Trust code of conduct will always display civility towards others.

Working for our organisation

We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff.  This training programme has been designed to support our staff in developing their understanding of leadership and management skills.  You will be expected to attend the following training sessions:
 
•    Your Leadership Impact
•    Service Improvement for Beginners

After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team.

Detailed job description and main responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Person specification

Qualifications/Training

Essential criteria

• Numeracy and Literacy Level or • Maths & English (English Language or English Literature) GCSE A-C/4-9 or • Maths & English O Level/GCE A-C or • Maths & English CSE Grade 1 Or • NARIC/ENIC which compares the qualification to UK GCSE (https://www.enic-naric.net/)
• • Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3; - Theoretical knowledge - Experience of a range of care and related procedures - Clinical observations - Knowledge of relevant legislation
• Care certificate

Experience

Essential criteria

• Experience of working in health or social care.
• Experience of undertaking and recording clinical observations and escalation of changes or findings.

Desirable criteria

• Experience of working in an NHS care role.

Knowledge & Skills

Essential criteria

• • Excellent interpersonal, communication & active listening skills. Ability to adopt appropriate styles & methods of communication
• • Timekeeping, planning and prioritisation skills
• • Basic IT skills to use electronic patient records & other Trust systems.
• • Analytical and judgement skills to make decisions based on patient / service user interactions and observations and metrics
• • Understanding of the importance of robust, accurate, clear, timely documentation.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

Documents to download

Apply online now

Further details / informal visits contact

• Name
• Lindsey Ford
• Job title
• Recruitment and retention lead midwife
• Email address
• lindsey.ford3@nhs.net
• Telephone number
• 01642 850850
• Additional information

• ext 58401 or 07811722447

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