Commercial Experiences Administrator
National Science and Media Museum
Bradford
Salary: £26,500
To support cinema operations, the National Science and Media Museum is looking for a Commercial Experiences Administrator to facilitate the effective administration of Cinema operations and broader commercial offer across the group, making a significant contribution to the success of the Commercial Experiences department.
To support cinema operations, the National Science and Media Museum is looking for a Commercial Experiences Administrator to facilitate the effective administration of Cinema operations and broader commercial offer across the group, making a significant contribution to the success of the Commercial Experiences department.
The Commercial Experiences department at the Science Museum Group (SMG) focuses on enhancing the customer experience and the Group’s reputation, with additional income or profit being the natural result of positive, well-planned and well-managed visitor-facing commercial offers.
Within the portfolio of Commercial Experiences managed by the CE team is Pictureville Cinema at The National Science and Media Museum (NSMM).
Pictureville is a 3-screen cinema operation including Europe’s first IMAX (218 seats); Pictureville theatre (300 seats); and Cubby Broccoli theatre (100 seats).
We screen the best in independent cinema alongside selected mainstream titles and a Screen Arts programme. Our IMAX screens the best feature titles available in IMAX format, as well as a regular programme of shorter educational IMAX films for families and pre-booked groups.
Role details
Role responsibilities
As Commercial Experiences Administrator, you will split your time evenly between Pictureville Cinema administration and administrative responsibilities across the wider Commercial Experiences team.
Reporting to the Screen Programme Manager, your responsibilities will include a range of duties such as the timely processing of payments and invoices, inputting forecast information, programming screenings on the cinema ticketing system, and sourcing information relating to screenings.
You will play an essential role in the financial administration of the department, administering box office returns and maintaining accurate records of cinema performance.
Person specifications
We welcome applications from candidates who have an interest in cinema and have experience in an administrative support role or a similar position.
You will be detail-oriented and organised with some experience of using CRM systems or ticketing setup software such as Tessitura.
Don’t feel you meet all the criteria? We welcome you to apply even if your experience doesn’t match directly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.
How to apply
To view the full Vacancy Information Pack and application guidance, visit the Science Museum Group website and search for the role titles listed above. You can also click ‘Apply Online’ on the vacancy listing to submit your application.
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The closing date for this position is 04/01/2026 at 23:00