Job summary

Employer heading

Oxygen Team Clerk

Band 3

Job overview

We are looking for a hard working and caring clerk to join our team, based in the Chest Centre at Aintree Hospital. We have a Respiratory co-ordinator, and a team of Clinical nurse specialists who work together to provide quality care to Respiratory patients under our team. We are looking for an organised, enthusiastic clerk with excellent communication skills and a professional demeanour to join us.

The main duties of the role are listed below - the successful candidate must be confident in speaking to patients and their relatives via phone, and be computer literate.

Main duties of the job

• Working with the Respiratory Co-ordinator and Respiratory Specialist Nurse team, primarily within the Home Oxygen service
• Booking appointments
• Telephone contacts with Patients
• Recording outcomes for clinic appointments
• Scanning notes to EDMS
• Data collection
• Maintain confidentiality and comply with data protection act
• Any other admin or office duties required within role

Working for our organisation

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

For roles at Liverpool Women’s, visit their careers page.

Detailed job description and main responsibilities

Working with the Respiratory Co-ordinator and Respiratory Specialist Nurse team, primarily within the Home Oxygen service
Receiving referrals and handing them over to CNS to review
Booking appointments
Telephone contacts with Patients and their families
Receiving messages and passing these onto the appropriate team members
Recording outcomes for clinic appointments
Scanning notes to EDMS
Ensure accurate data collection and inputting onto databases
Maintain confidentiality and comply with data protection act
Any other admin or office duties required within role

Person specification

Qualifications

Essential criteria

• NVQ 3 or equivalent in relevant area

Experience

Desirable criteria

• Previous NHS Experience

Knowledge

Desirable criteria

• Knowledge of the NHS – iPM, ICE, Choose & Book systems

Skills

Essential criteria

• IT skills
• Good communication and organisational skills
• previous clerical experience
• Able to maintain confidentiality
• Able to work on own initiative and as part of a team

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

• Name
• Charlotte Stevens
• Job title
• Respiratory Co- Ordinator
• Email address
• charlotte.stevens@liverpoolft.nhs.uk
• Telephone number
• 0151 5298334

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