Job Title: Associate Director of Creative Strategy
Reports to: Director of Performance Marketing & Communications
Location: Hybrid/The Grange, Saunderton
Contract Type: Permanent, Full Time
Salary: £60,000 per annum

The Associate Director of Creative Services is a strategic leader responsible for shaping, overseeing, and driving our creative and brand strategy, which includes our visual identity, storytelling and all creative outputs. This role ensures that the stories of the people we support, and the impact of our work, are communicated clearly, accessibly and with impact.

You will ensure that we build our profile, stand out in a crowded sector and engage our audiences effectively across all channels.

Responsibilities

• Develop and implement a strategic creative vision that differentiates Hearing Dogs for Deaf People, strengthens our profile and amplifies our mission, driving increased engagement across all audiences
• Ensure brand strategy is embedded across all campaigns, communications and touchpoints, maintaining consistency, quality and alignment with organisational priorities and values
• Lead, inspire and develop the creative team, including storytelling, brand and design specialists; building a culture of creative innovation and excellence
• Oversee all creative outputs, ensuring they are cohesive, high-quality and reflect our mission, brand and commitment to accessibility
• Oversee storytelling, campaigns, digital content, publications, and multimedia work, ensuring our work engages and resonates with key audiences
• Act as a strategic advisor to senior leadership and the wider organisation on brand positioning, creative strategy and audience engagement.
• Champion accessibility and inclusivity across all creative work, ensuring content is understandable and engaging for all audiences
• Manage budgets, resources, and project pipelines to deliver ambitious, high-impact creative projects efficiently
• Monitor sector trends and audience insights to ensure creative work remains relevant, innovative and impactful
• Rigorously measuring the effectiveness of our work and ensuring that all creative work is delivering against its brief and driving increased engagement
• As a senior leader, you’ll model our values, and contribute effectively to the senior management team to help us to deliver our strategy and continue to improve our culture