Introduction and Context

Keswick Ministries is a Christian organisation based in the heart of the Lake District. Since
1875, Christian believers have gathered in Keswick for an annual Convention where they
can Hear God’s Word, Become like God’s Son, and Serve God’s Mission. This summer, we
welcomed around 10,000 adults and 3,500 children to the event.

The Convention is beloved by Christians across the UK and far beyond, with associated
events taking place around the world. It is known for its rich and faithful bible teaching and
Christian fellowship in the heart of a beautiful national park. It is completely free to attend,
making it as accessible as possible to all.

Keswick Ministries is growing: the Convention is becoming increasingly popular for children
and young people, and with the acquisition of a fantastic large site in the heart of Keswick
we are developing our year-round ministry to serve and bless the church.

The Convention is only possible because of the nearly 700 volunteers who give their time
sacrificially. Others give time and energy throughout the year. We want to care for them
with excellence and help them joyfully flourish, even as they expend themselves for
Keswick Ministries and our vision. We are therefore looking for someone to join our team
who has a vision to serve them, even as they serve us.

In addition to the flagship Convention, we also produce resources, both printed and digital,
that point to Christ and help with daily discipleship. We have year-round ministry events to
feed God’s people. We are also a catalyst for the Keswick Fellowship, a fellowship of Bible
Conventions in the UK and around the world that originate or draw their inspiration from
the Keswick Convention.

Letter from CEO

We are thankful to God for the many opportunities he is bringing us. We want to be able to
help believers grow in their walk with Christ, refresh the church and have a passion to see
the gospel go to all peoples. And it takes a staff team to deliver that vision.  We are
therefore seeking to build our staffing capacity as we continue to grow, and this role of
Volunteers Coordinator is key to being able to deliver the vision we believe the Lord is
calling us to pursue. We are looking for someone with a heart for people and an eye for
detail, who is motivated by Jesus Christ to serve others with excellence. I look forward to
meeting you!

In his grace

Mark Ellis

Letter from Head of Ministry Operations

We are experiencing an exciting time of growth at Keswick Ministries. This last summer we
celebrated 150 years of the Keswick Convention, thanking God for his faithfulness and
generosity. We’re hugely grateful to our vast team of Volunteers who come to Keswick each
year and serve selflessly. We are thrilled to be looking to appoint someone who will support
our Ministry Operations team – ensuring our volunteers are well-supported and equipped to
serve well each year. We are seeking a highly organised individual with excellent people
skills to join our dynamic, fast-paced o(cid:453)ce, playing a crucial role in strengthening the
infrastructure that enables our volunteers to thrive and our ministry to flourish.

In Christ

Emma Cooper

Volunteers Coordinator

Role Description

Working hours: FT contract 37.5 hours per week (PT may be considered)
Starting date: January 2026 (preferred)
Location: Keswick Ministries O(cid:453)ces, Keswick, Cumbria
Reports to: Volunteers Manager

Job Purpose

To support the Volunteers Manager in providing administration support for the
recruitment, onboarding and accommodation needs for the 700+ volunteers and

contributors who support the annual Keswick Convention. This will include support to
the Kids & Youth Ministry Lead regarding volunteer team related tasks.

Responsibilities include:

Volunteer Processing and Onboarding

  Process volunteer applications through the Volunteer Management System (Beacon)
  Request and process volunteer references
  Assist volunteer email or phone communications and respond to volunteer enquiries
  Process ID checks for volunteer roles requiring a DBS
  Provide volunteers with expense forms
  Assist at the Kids and Youth Training Day (May)


Intensive volunteer support during the 3 weeks of the Keswick Convention

Accommodation Administration

  Support the Volunteer Manager with the allocation of volunteers and contributors to

properties

  Collect keys from property providers
  Support volunteer arrivals and departures (during the 3-week Keswick Convention)

O(cid:453)ce Support

  Respond to o(cid:453)ce phones
  Support the team in various administrative tasks, as required.
  Collaborate with other departments to ensure smooth workflow and

communication.

Person Specification

Skills & Abilities

  Excellent interpersonal and communication skills, both written and verbal.
  Strong organisational and time-management skills with the ability to manage multiple

tasks.

  Ability to motivate and support volunteers from diverse backgrounds.
  Competent in using digital tools and databases for volunteer management. We will

provide training on the specific packages.

  Strong attention to detail.

Personal Attributes

  Wholehearted belief in and commitment to KM's statement of beliefs and values -

About Keswick Ministries - Keswick Ministries

  Empathetic and approachable with a genuine passion for community engagement.
  Proactive and solution-focused with a flexible approach to work.
  Ability to work independently and as part of a team.

Desirable Criteria

  Experience in coordinating volunteers.
  Understanding of volunteer management best practices, including recruitment,

training, and retention.

  Knowledge of safeguarding, health and safety, and equality and diversity principles.

Key Details

Contract – Permanent

Hours – 37.5 hours

Location - Hybrid; Tuesday/Wednesday/Thursday onsite in the Keswick office

Salary – £26-28k per annum depending on experience

Pension – 8% employer contribution and Salary Sacrifice option

Holidays - 25 days plus bank/public holidays. This includes four days between Christmas &
New Year

We welcome and encourage applications from people of all backgrounds. We do not
discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual
orientation, age, veteran status or other category protected by law.  *Due to the nature of
the work, there is an Occupational Requirement that the post holder is a practicing
Christian under the Equality Act 2010, Part 1, Schedule 9. Employees are required to agree
to Keswick Ministries statement of beliefs and values.

Start Date: January 2026

How to apply – Please send a CV, a cover letter as to why you want this role, and
completed application form. Application form available from: keswickministries.org/join-
the-team/. Please send these three items to jobs@keswickministries.org

Closing Date – Monday 8 December 2025

Interviews – Tuesday 16 December 2025