CRM Implementation Specialist

• Location
• Leicester / Hybrid
• Vacancy Type
• Fixed Term/Full Time
• Application Deadline
• Monday, September 29, 2025
• Job Summary
• CRM Implementation SpecialistLocation:Leicester / Hybrid with approx. 1-2 days in the office per weekVacancy Type:12 months FTCSalary:£34,000 per annumWho are we?

  The National Examination Board in Occupational Safety and Health (NEBOSH) is a leading global organisation, which provides health, safety and environmental qualifications. Our internationally recognised qualifications help to raise the competence of safety and environmental professionals as well as individuals at all levels in the workplace.

  NEBOSH qualificationsare highly respected by governments, employers, and our learners.

  Tens of thousands of people from over 160 countries study for a NEBOSH qualification every year, learning with our network of accredited Learning Partners. More than 10,000 Diploma and Masters holders have become members of the NEBOSH Alumni.

  Our Visionis to enable and inspire the world of work and wider environment to be a safer and healthier place.Our Missionis to save lives and protect people at work through offering world-class and accessible health, safety, environmental, risk and wellbeing qualifications, and services that address the changing and emerging risks in the global workplace.

  This role will play a key part in supporting NEBOSH’s mission by enabling digital transformation through our CRM implementation.

  Role overview

  We are seeking a dedicated CRM Implementation Specialist to join our team and support the Technology Enhanced Business Change Programme. This role involves being part of the Business Development department and representing them in implementation of the Salesforce CRM platform as part of the CRM Product Delivery Teams.

  The successful candidate will work cross-functionally with the Product Owner, Scrum Master, and core product team members, as well as third-party suppliers, to ensure the successful delivery of the CRM solution. Additionally, the role requires engaging with and supporting the wider programme team as needed.

  Core Competencies/Experience:
  • Highly proficient at using Microsoft M365 Office software and preferably have experience with Salesforce or another CRM. A good aptitude for learning and using other digital solutions is essential
  • Strong ability to build and maintain relationships across Business Development and project teams and facilitate decision making on behalf of the BD department
  • Ability to support on planning and conducting testing and training activities
  What next?

  If NEBOSH and this role has caught your attention, we would love to hear from you. We welcome applications from highly motivated and energetic people coming from a different background who would bring transferable skills to the role.

  Apply to be part of our mission driven journey by sending us your CV with a covering letter detailing why you should be considered for this role.

  We welcome applications from candidates of all backgrounds and experiences.

  Application closing date: 29 September 2025First interviews expected in the week commencing06 October 2025Other benefits
  • 25 days’ annual leave increasing with service
  • Generous pension scheme
  • Private Healthcare and cash plan
  • Employee Assistance Programme
  • Death in service
  • Cycle Scheme
  • Discounted Gym membership
  • Holiday Buying Scheme
• Job Profile
• Job Profile document