IT Assistant
Person Specification

Criteria
Right to work

•  Proof of the right to live and work

in the UK

Essential
X

Desirable

Qualifications
and Experience

•  Nationally recognised IT Support

qualification or Degree in
Computer Science, IT, or relevant
experience.

•  Proven experience as an IT

Support Assistant or similar role

•  Excellent problem-solving and

troubleshooting skills

•  Strong Knowledge of Windows 11

& Office 365, software, and
networks

•  Knowledge of cybersecurity best
practices; Remote working and
cloud-based systems; Training and
user support delivery

•  Good understanding of LAN/WAN

networks

•  Ability to diagnose and resolve

technical issues

•  Strong attention to detail

•  Good understanding of GDPR

and confidentiality

Key Skills and
Competencies

•  Computer Literate

•  Excellent Communication skills

•  Ability  to  develop  strong  working
and

internally

relationships
externally

HR Manager /Person Spec/2025

X

X

X

X

X

X

X

X

X

X

X

X

•  An

ability

reasoning
challenge

to
skills

demonstrate
address
to

•  An ability to organise self and

others

X

X

Other

•  Self motivation

•  Commitment to personal and
professional development

•  Effective time management skills

•  Flexibility

•  Open, honest approach

X

X

X

X

X

NOTE

The duties and responsibilities referred to are an outline only and may be changed in
conjunction with the post holder, and in accordance with the needs of the Hospice.

Please visit the Halton Haven Hospice website for further information and application
forms: https://www.haltonhaven.org.uk/join-us/

Offers of employment will be conditional and subject to pre-employment checks as
deemed appropriate including identity, DBS, qualification, right-to-work, reference
checks etc.

HR Manager /Person Spec/2025