2122 - Senior Quality Consultant
Are you passionate about driving quality, supporting others to meet high standards, and making a difference in the construction industry?
We’re looking for a Senior Quality Consultant to join our team — a unique and rewarding role that combines auditing, quality assurance, and face-to-face engagement with training providers across Hampshire, Berkshire, Wiltshire and West Surrey.
Role: Senior Quality Consultant
Location: Mobile (with up to 1 day a week from home)
Hours of Work: Full-time (35 hours per week)
Contract: Permanent
Salary Range: £40,500 – £49,500
Grade: SC3
Target Salary: £46,350 (Increasing to £47,973)
Why This Role?
This is more than a desk job. You’ll be out on the road, meeting training providers, reviewing processes, and helping shape the future of construction training delivery in the UK. Whether you're from a construction background or have worked in training and compliance, if you're highly organised and enjoy working independently, we want to hear from you.
What you’ll be doing:
- Manage a caseload of training providers as part of CITB’s ‘Training Provider Network’
- Plan, deliver, and follow up on quality assurance audits
- Identify and act on non-conformances, malpractice, maladministration, or fraud
- Support training providers with advice and best practice for training, assessment, and testing
- Assist with the onboarding and approval of new training organisations
- Conduct sampling of assessment, training, and testing
- Review applications from trainers, assessors, and testers in line with CITB scheme requirements
- Deliver constructive feedback and produce clear, plain-English reports
- Share insights and contribute to continuous improvement across the network
Essential Criteria:
- Educated to GCSE standard (Grades A–C in Maths and English)
- ISO 9001 Auditor (or willingness to obtain once in post)
- Recognised training qualification (or willingness to obtain once in post)
- Site Manager Safety Training Scheme qualification (or willingness to obtain once in post)
- In-depth knowledge of educational quality assurance and auditing systems
- Strong occupational expertise in the construction and built environment
- Excellent communication and interpersonal skills
- Able to work independently and manage your own workload
- Confident handling difficult conversations and managing conflict professionally
Desirable Criteria:
- D32, D33 (A1) Assessor qualification
- D34 (V1), D35 (V2) Internal or External Verifier qualifications
- Education to A-Level standard (or equivalent)
*For full details, please refer to the Role Profile.
What You’ll Get in Return:
- All PPE provided — Fully kitted out, ready to teach
- 25 days holiday + bank holidays + 3 days Christmas shutdown
- Generous pension scheme (up to 9% employer contribution)
- Life assurance (4x salary)
- 2 paid volunteering days per year
- 24/7 GP Services
- Professional development & funded training qualifications
- Employee Assistance Programme — because your wellbeing matters
Why Join CITB
CITB plays a crucial role in supporting the construction sector and its people. We invest in skills, training, and workforce development to ensure a strong future for UK construction. By joining our team, you’ll work with passionate professionals on meaningful projects that impact people and communities across the nation.
Closing Date
Please note that we reserve the right to close the vacancy prior to the stated closing date. Applications will be reviewed on an ongoing basis; therefore, early applications are encouraged to avoid disappointment.
For general queries regarding your application, please contact our customer contact services CITB-recruitment-enquiries@gov.sscl.com or 0345 241 5364.
Please contact duncan.hayler@citb.co.uk for more information or an informal conversation.
21/09/2025, 23:55 hours
our Behavioural competency frameworkand CITB's values.