Retail Superstar (a.k.a. Area Manager) Job DescriptionLocation: DorsetContract: Full-time (37.5 hours per week)Salary: £32,000 - £36,000 per annumJob OverviewAre you a people person with a passion for selling as well as animals and thecommunity? We’re on the lookout for a Retail Area Manager to help Margaret GreenAnimal Rescue care for animals (and their humans!) in Dorset and Devon.If you love leading teams, spotting great opportunities, and making a real difference,come join our friendly flock! Every penny you help raise helps support our vital work inthe community.Key ResponsibilitiesGuide and implement our retail vision across both our current and future charityshop sites—your ideas and energy are welcome!Oversee budgets, shop performance, and the daily buzz of our shop networkLead, mentor, and support both shop managers and volunteersBoost income by championing commercial excellence, eye-catching displays, andclever cost controlScout out potential new shop locations and put together business cases forgrowing our paw-print in the communityEnsure our shops are safe, welcoming, and follow all our organisational policiesGrow revenue by exploring digital sales channels and by engaging our supporterson social mediaBe our ambassador, representing Margaret Green Animal Rescue at localmeetings and community happeningsFinance & PerformanceSet shop sales KPIs and support the team to achieve themReview sales data and introduce smart, friendly improvementsWork with colleagues to manage payroll, utilities, and financial reporting (it’s ateam effort!)Business DevelopmentHunt for new opportunities to expand our retail familyPlan, budget, and coordinate the launch of new shops with excitementGrow our retail adventure beyond the high street, making the most of online anddigital salesRegistered Charity Number: 1167990People ManagementInspire and develop shop teams, ensuring great communication and friendlyengagementKeep rosters fully staffed and make sure shifts run smoothlySupport fair recruitment, appraisals, and when needed, handle any challengeswith care and kindnessEncourage a positive, collaborative, fair and equal fun team spirit across all ourlocationsProactive approach to supporting the teamWhat We’re Looking ForEssential:Proven experience in a senior retail management roleDemonstrable ability to drive fantastic commercial resultsStrong leadership, people development, and communication skillsExperience with budgets and a knack for analysing and utilising data to makethings even betterKnowledge of retail operations and providing brilliant customer serviceConfident with MS Office (Word, Excel, Outlook) and experience with EPOSsystemsDesirable:Background in charity retail or working with volunteers (bonus points!)Understanding of health & safety rules and HR best practicesKnowledge of Gift Aid and fundraising effortsVisual merchandising skills to help our shops look their bestExperience opening and setting up new retail spacesOther Requirements:Full UK driving licence and use of a carHappy to travel around Dorset and maybe beyond according to your ambition!Flexible, proactive, and ready to adapt to a busy and rewarding roleReal enthusiasm for engaging with local communities and supporting ourcharity’s missionWhy Join Us?This is your chance to lead our retail journey in a role that truly makes a difference—foranimals, their people, and the whole community. You’ll join a supportive, creative, andpassionate team where every idea is valued, and every win is celebrated. To ApplyIf you’re a friendly, results-driven retail professional who’s eager to help us make a realimpact, we’d love to hear from you! By applying, you agree for us to hold and processyour data in line with GDPR.Registered Charity Number: 1167990