Role: Centre Manager

Salary: £35k

Location: Ashbourne, Derbyshire

Hours of work: 37.5 hours per week

Responsible to: Operations Director

Scope and Purpose:

We’re a small charity that makes a huge difference to the lives of children and young people
who  face  difficulties  at  home  and  in  their  everyday  lives.  Over  the  last  30  Years, over
20,000 children aged 8 to 13, from across the country have spent an unforgettably brilliant
week  at  our  residential  centres  in  Cornwall  and  Derbyshire.  Looking  ahead,  we  want  to
welcome more than 1100  young people every year, while enabling new friendships and
learning new skills. They spend the majority of the week outside, toasting marshmallows by
the fireside, going orienteering and climbing, along with other more creative and group
based activities.  When the week is over, they go home, having made memories that last a
lifetime.

As  Centre  Manager,  you  will  be  responsible  for  all  aspects  of  the  centre,  including  the
property,  grounds,  vehicles  and  also  manage  the  on-site  team  and  volunteers,  leading
them to support and deliver an exceptional Go Beyond experience for children who come
on our Breaks. These are residential breaks for small groups of children aged 8-13, who
stay with us Monday to Friday during most weeks throughout the year.

You  will  ensure  the  centre  is  operated  and  maintained  in  accordance  with  all  relevant
legislation, making sure we are safe, secure, and compliant. We have ambitions to develop
our site and you will help us with continual improvement of our breaks, facilities and our
environmental and sustainability practices.

We aim to maximise the use of the centre and generate income. Your role will be pivotal in
raising  our  profile  in  the  local  community,  encouraging  people  to  use  our  centre,
supporting potential  events,  third-party use of our facilities and including the small, self-
contained cottage and the main buildings, which we let.

You  will  lead  the  local  team  including;  Team  Leaders,  Break  Leaders,  Maintenance,
Housekeeping  and  Centre  Cook  along  with  volunteers  (including  groups  of  corporate
volunteers who help us with on-site tasks). Ensuring not only the buildings, grounds and
on-site  activity  areas  are  always  at  their best  and  ready  to  be  enjoyed,  but ensuring  the
centre is kept clean and welcoming for our visitors and that our children receive a healthy,

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nutritious meals during their stay. As a charity, we need to make sure this is all kept within
budget.

You  will  need  to  be  financially  astute  with  a  keen  eye  for  detail  and  have  practical  and
working  knowledge  of  general  building  and  estate  management,  HACCP,  COSHH,
Legionella, Asbestos, Fire Safety, Risk Assessment and Waste & contractor Management.

You will have a sound knowledge of managing a range of activities, being able to oversee
the  development  of  risk  assessments  and  session  plans,  along  with  young  people’s
safeguarding.  You  will  need  an  understanding  of  the  importance  of  how  activities  can
develop curiosity, confidence, resilience and communication skills in children and young
people.

You will be a proactive, independent thinker able to manage themselves and lead a team
to inspire and ensure Go Beyond provide the best opportunities to young people whilst
they are visiting our centres.

Key responsibilities

Operations:

  Responsible  for  assessing  risks,  ensuring  Health  &  Safety  compliance,  asset
management, planning, and delivering action plans and regularly reviewing these.

  Responsible  for  ensuring  all  contractors  are  fully  inducted  and  follow  the  site

safeguarding protocol.

  Responsible for Contract management including reviews and renewals.

  To manage the onsite Housekeeping, Maintenance, Catering personnel and Team
Leaders  including;  managing  performance,  target  setting,  planning  staff  training
needs, cascading operational objectives, and managing leave and absences.

  Develop, implement and review the Land Management and Centre Management

plans.

  Responsible for the management and maintenance of all resources assigned to the
centre, including site security, buildings, vehicles, land and equipment and ensuring
they  are  maintained  and  fit  for  purpose,  replaced  as  required  and  set  out  in  the
management plan.

  Maintain GDPR and other legal, regulatory and compliance records and planning

and oversight of servicing, maintenance and regulatory safety checks.

  To  manage  resources  in  a  cost-effective  manner  and  improve  sustainability  in  all
aspects of our work, including reducing energy, improving recycling, and harvesting
rainwater.

  Manage and liaise with customers and agents for lettings (Farmhouse and Cottage)

providing assistance as required.

Breaks:

  Accountable  for  the  safety  and  welfare  of  the  staff,  children  and  young  people,

including the overseeing of risk assessments and session plans.

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  Deputy Safeguarding lead.

  Responsible  for  defining  the  strategic  growth  and  development  of  the  centre

delivery programme.

  Produce  centre  based  quarterly  reports  for  SLT  regarding  H&S,  Incidents  and
accidents,  Centre  and  Land  development  projects  including  those  completed  by
Corporate Volunteers

  Manage the allocated expenditure budget and reporting

  Develop  new  and  existing  relationships  with  the  local  community  and  partner

agencies e.g. youth organisations.

  Ability  to  deputise  for  Director  for  Children  and/or Director  of  Development  and

Sustainability as required.

Job Specific Competencies:

Essential

  Satisfactory DBS check
  Previous experience in hard and soft facilities including land and fleet management
  Ability to lead and manage a multi-disciplined team
  Computer literate, use of Windows and Office software
  Ability to create reports, analyse data and provide feedback
  Experienced in Risk assessment and managing safe practice
  Understanding of safeguarding and welfare of children and staff
  Understanding  of  child-centred  activities  to  develop  confidence,  resilience  and

communication skills
  Excellent communicator
  Problem solver
  Qualified first aider or willingness to be trained.
  Full Driving Licence

Desirable

  Recognised Facilities Management Qualification
  Managing Safely, Risk & Project Management Qualifications
  Food Safety Qualification level 3
  Experience of working in child focussed environments.
  Previous  budget  management  experience  and  can  demonstrate  commercial

acumen

Behaviours

  Committed to Equality of Opportunity and anti-discriminatory practices
  Collaborative and positive
  Engaging and willing to work with others
  Self-managing
  Quality and safety focused

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