Job Description: Donor Relations Officer

Location: Ware, Hertfordshire, SG12 8LX; (some hybrid working will be possible)
Team: Marketing & Communications Team
Reports To: Head of Marketing & Communications
Salary: £26,523 per annum
Employment Type: Full-Time

All Nations Christian College has been leading the way in cross-cultural mission training for
over 60 years. We provide a flexible undergraduate programme validated by The Open
University, alongside specialist short courses and a well-established postgraduate
programme for mission leaders. Based in the UK, north of London, we are an independent,
evangelical, interdenominational Bible college welcoming students from all over the world.
Our mission is to serve the global church by training disciples of Jesus Christ for mission in a
multicultural world.

Role Overview

The Donor Relations Officer will be responsible for crafting compelling, donor-centred
communications that strengthen long-term relationships with partners and supporters,
deepen engagement and inspire giving. One of the main areas of responsibility will be to
produce proposals and reports for stakeholders, especially strategic partners and donors.
The postholder will work closely with the other members of the Marketing and
Communications team, as well as collaborating with other departments within the college.
The ideal candidate will have proven experience of producing copy for fundraising and donor
relations purposes, and will be a skilled storyteller who can translate the strategic objectives
of the college into resonant narratives, understands donor motivations, and writes with
clarity, empathy, and purpose.

Key Responsibilities

Fundraising & Stewardship Writing

•  Develop persuasive and high-quality copy for multi-channel fundraising campaigns

(direct mail, email, website, social media etc.)

•  Write impact reports and stewardship letters that convey gratitude and demonstrate

impact.

•  Create case statements, proposals, and presentations for major donor and

foundation audiences.

•  Oversee the ongoing use of Donorfy CRM to ensure it functions in a way that

optimises ANCC’s efficiency and makes full use of its functionality; carry out system
integrations as needed.

Storytelling & Content Development

•

Interview students, alumni, partners, staff and donors to develop authentic, mission-
driven stories.

•  Adapt organizational content for various donor segments, ensuring a consistent voice

and message.

•  Collaborate within the Marketing & Communications team to pair copy with strong

visuals, and input to other priority projects as required.

Editing & Quality Control

•  Proofread and edit donor communications to ensure accuracy, clarity, and alignment

with the college ethos and brand guidelines.

•  Maintain a consistent, donor-focused tone across all written materials.

Collaboration & Strategy

•  Work closely with the members of the Marketing & Communications team to align

donor messaging with campaign goals.

•  Collaborate with other teams across the college including the Academic, Training and

Finance Teams.

•  Contribute to the development of content calendars and communication strategies.
•  Track and analyse response rates and engagement to inform future copy.
•  Fully participate in All Nations community activities when possible.

Qualifications

Required:

•  Bachelor’s degree in Communications, Journalism, Marketing, English, or related

field, or equivalent work experience.

•  3+ years’ professional writing experience, preferably in donor relations and

fundraising communications.

•  Proven ability to write clear, compelling, and engaging copy and marketing materials

for diverse audiences.

•  Strong interviewing, research, and storytelling skills.
•  Excellent editing and proofreading abilities with strong attention to detail.
•  Familiarity with donor stewardship best practices and fundraising language.
•  Experience of producing and tracking fundraising campaigns, tracking impact,

reporting and lesson learning.

•  Excellent written and verbal communication skills, including the ability to effectively

present information and engage cross-culturally.

•  Ability to work collaboratively within a multicultural team and wider organisational

departments.

•  Experience with CRM or donor database systems.

Preferred:

•  Knowledge of direct response fundraising principles.
•  Basic understanding of SEO and digital content best practices, and awareness of

upcoming trends and changes in the sector, including best use of AI.

•  Experience of working with Canva and other document editing software which pair

visuals with text.

•  A heart for Christian cross-cultural mission and commitment to the goals and ethos of All

Nations Christian College.

Core Competencies

•  Mission Alignment: Deep commitment to the organization’s mission and values.
•  Empathy: Ability to write from the donor’s perspective, honouring their role in making

impact possible.

•  Creativity: Innovative in approach while respecting brand and voice consistency.
•  Collaboration: Works well across teams and responds constructively to feedback.
•  Deadline-Driven: Manages multiple projects efficiently while maintaining high

quality.

Other Information

•  There is a genuine requirement for this role to be filled by a committed Christian who
is passionate about cross cultural mission and fully able to articulate the overall
purpose as well as the detail of the College’s mission, from a personal faith basis.

•  All Nations Christian College is committed to safeguarding children and adults at risk

from abuse and neglect. We expect all staff who work with us to share this
commitment, and staff will be required to be checked with the Disclosure & Barring
Service (DBS).

•  Located at Easneye, Ware, Hertfordshire, UK.

•  Working hours at college are 8.40am - 5.10pm. Occasional weekends and evenings

will be required in this role eg for events

•  Holiday: 30 days per annum (pro rata) plus 6 of the 8 bank holidays when they fall on

a normal working day.

•  Applicants must have the right to work in the UK

Benefits

▪  Salary of £26,523 per annum

▪  Employer pension contributions of 8%.  A salary sacrifice scheme option is also

available.

▪  Life Assurance of three times salary

▪  Employee Assistance Programme

▪  30 days holiday per annum plus bank holidays (excluding the May bank holidays) plus

the days the College is closed between Christmas and New Year.

▪  Free, freshly prepared lunch at the College on your working days on site.

To apply for this role:

To apply for this role, please send us your CV and a covering letter explaining how your
skills and experience are relevant, and why you are the ideal candidate for this post. Email
hr@allnations.ac.uk

If you have a disability and wish to request a reasonable adjustment at any stage of the
recruitment process, please contact hr@allnations.ac.uk

(Applications will be reviewed as received, and early applications are encouraged.)