This role will include offering support to service users and their families, carers, and staff across HARTS (Haringey Addiction & Recovery Treatment Services) (Barnet & Enfield). We are looking for someone who is dedicated and looking to expand upon there skillset. Please note this role is specifically for individuals who have lived experience and or have previously engaged in Drug or Alcohol Treatment services. 

• Support teams within HARTS sharing information, ideas and solutions with colleagues to enhance the residential treatment option and experience for service users.
• Promote residential treatment to appropriate service users
• Provide an enhanced avenue of treatment choice for service users
• Support service users to make informed choices of in-patient detox and residential rehabs
• Support services to ensure the residential treatment pathway is used appropriately, efficiently and seamlessly with community treatment
• Provide a continuity of engagement for service users between community and residential treatment
• Improve on service user experience by gaining feedback for evaluation, to be used for service development.

To view the full job description

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.

We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.

Bringing together two big organisations is not a small task and it’ll take a while to fully integrate our systems, processes and approaches. That’s why you will notice the jobs here are still branded ‘Humankind’. Next year we’ll be fully integrating our recruitment systems but for now they are separate.

Thanks for bearing with us – and don’t forget to check out the Waythrough jobs on the Richmond Fellowship and Aquarius job site .

🏖️       Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)

📅       Annual leave purchase scheme

💰        Enhanced occupational sick pay

 %        Enhanced employer contribution to your workplace pension

👪       Death in service benefit

✍️       Free Will writing

👓       Eyecare vouchers

🛍️       Blue light card discount

💡        Fantastic learning and development opportunities, including free training courses

🏠        Work-life balance- flexible working and family-friendly policies

🏃‍♀️        Happy, Healthy You! – our wellbeing offers for our workforce

🤝       Employee Assist Programme and Waythrough Support Networks

We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at