Centre and Student Services Assistant
- Salary:Circa £26,512 (including LWA per annum)
- Hours:36 hours per week
- Closing Date:Wednesday 1st October 2025 at 9am
About the Role
We are seeking a highly motivated and dedicated Student Services Assistant to join our team at the Stockwell Centre. This is a vital front-line role, providing excellent support to students, staff, and partners. You will be the first point of contact for learners, many of whom have limited English proficiency and additional support needs. The role requires excellent customer service, strong organisational skills, and the ability to manage a wide range of administrative and operational tasks.
Key Responsibilities
- Provide front-line student support, ensuring a welcoming and inclusive environment
- Manage reception duties, including weekday eveningsandSaturdays(time off in lieu will be provided)
- Support enrolment, recruitment, and marketing activities
- Provide administrative support for course delivery and centre operations
- Assist with IT troubleshooting and general enquiries
- Coordinate events and support community engagement initiatives
- Ensure smooth day-to-day running of the Centre, including responding to operational requests
About You We are looking for someone who is:
- Friendly, approachable, and committed to excellent customer service
- Flexible and reliable, with the ability to work Saturday shifts and weekday evenings(with time off in lieu)
- Highly organised with strong administrative and IT skills
- Confident in handling a variety of tasks and responding to operational challenges
- Able to work effectively both independently and as part of a team
- Experienced in supporting learners with diverse needs (desirable)
What We Offer
- A supportive and dynamic working environment
- Opportunities for professional development and training
- The chance to make a real difference to learners, the local community, and partner organisations
- Competitive salary and benefits package
About Morley College London
Established in 1889, and with our roots stretching back even further, Morley College London is one of the country's oldest and largest specialist providers of adult education. We provide long-term, sustainable and affordable programmes of lifelong learning across three centres – North Kensington, Chelsea and Waterloo – including 16-19 provision at North Kensington and Chelsea.
As well as joining a creative, innovative leading London College focused on social justice and providing excellent teaching and learning opportunities for all, there are plenty of other rewards for working at Morley College London:
- Generous annual leave allowance (30 days prorated) plus Bank Holidays
- Christmas closure period
- Excellent pension scheme with generous employer contributions
- Access to an employee retail savings platform, offering significant discounts at most major retailers
- 100% discount on the cost of undertaking a Morley course of your choice
- Season ticket loans and cycle to work scheme
- On site cafeterias
- A busy events calendar, offering you the chance to attend regular Morley creative exhibitions, student awards, dances, concerts and more
- A lovely work environment, surrounded by creative arts, music and friendly, helpful colleagues
How to Apply
Closing date: Wednesday 1st October 2025 at 9am
Please download the job description and application form below. Please email your application to recruitment@morleycollege.ac.uk
Please note that applicants should apply using the application form and CVs will not be considered. We are happy to accept applications in alternative formats from applicants, who, for reasons of disability, may find it difficult to fill in our standard form. Please contact the People Operations team by e-mail at recruitment@morleycollege.ac.uk for further details. If you wish to apply for more than one job you will need to complete a separate application form for each position.
Important information
Morley College London is committed to safeguarding and promoting the welfare of children at all times. As such we undertake safeguarding checks on the suitability of all prospective staff, including their online presence and social media accounts. It is a requirement that all successful candidates disclose all social media platform accounts that they hold.
Morley College London is an Equal Opportunities employer. The College aims to reflect the diverse community it serves and welcomes applications from suitably qualified candidates from all backgrounds.
Important Information: The safety and welfare of our learners and staff is extremely important to us and this is why we pride ourselves on our safeguarding procedures. As part of our commitment to safeguarding, successful candidates will be subject to an enhanced Disclosure and Barring Service check and Social Media background checks. Please note, it is an offence to apply for this role if you are barred from engaging in regulated activities relevant to children.