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Visitor Services Assistant (Weekends)
BLETCHLEY PARK TRUST LIMITED
10.03 - 12.71 per month
Bletchley Park
Part-time
8th October 2025

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Bletchley Park is a vibrant heritage attraction, open daily to visitors, revealing the secrets and telling fascinating stories of the secret British World War Two codebreaking operations. The mission of the Bletchley Park Trust is to attract, engage and educate people from all over the world in order to inspire them with Bletchley Park’s crucial role in World War Two.

An exciting opportunity has arisen for a Visitor Service Assistant (Weekends) to join our Retail and Admissions team for two days per week, working both Saturday and Sunday.

Normal working hours will be 7.5 hrs per day in the summer and 6.5 hours in the Winter between 9.00 and 17.45 with ½ hour unpaid lunch break. Some evening hours will be required on occasion, to support during special events.

As a Visitor Services Assistant, you will work within admissions and the gift shop to welcome visitors and coach groups to Bletchley Park and provide exceptional service. You will assist with processing ticket sales and purchases, and issuing Multimedia Guides.

To be successful in this role you will be a team player, with a passion for amazing customer service and a strong sense of professionalism and be confident in supporting visitor queries calmly and efficiently. You will be flexible in your approach to work and be comfortable working within a busy visitor-facing role. Previous customer service/retail experience would be an advantage. This role is public-facing and, as such, uniform will be provided and a dress code is in place.

Please see the Job Description for further details around the person requirements and job responsibilities.

The hourly rate for this role is below, increasing following the successful completion of a 6-month probationary period.

  • Under 18’s£10.03 (£10.41 post probation)
  • Over 18’s£12.44 (£12.71 post probation)

Benefits include 33 days annual leave pro-rata (including statutory holidays), company pension scheme, death-in-service and healthcare cash-plan.

At Bletchley Park Trust we take your privacy seriously.  So that you can fully understand the way we use your data, please refer to our Privacy Policy for Recruitment, which can be found on our website, www.bletchleypark.org.uk/privacy-policy/privacy-policy-for-recruitment.

If this sounds like the Visitor Services Assistant role for you, please send your CV and a Cover Letter explaining why you are suitable for this role to Tracy Brighten, HR Officer using the email address recruitment@bletchleypark.org.uk

Closing date for applications is Wednesday 8 October 2025

No agencies please.