Information & Advice Officer (Benefits Adviser)
Hours of work: Up to 37 hours per week Monday - Friday. Part-time roles considered.
Location: AUKCW Coventry Office, 7 Warwick Row, Coventry, CV1 1EX. Primarily in person, with hybrid option once trained.
Salary: £27,885.64 (FTE based on 37 hours per week).
About the role:
An exciting opportunity has arisen for a Benefits Adviser within our friendly I&A Team.
You will be one of 3 advisers providing a wide range of information and advice services (primarily by phone) including:
- Welfare benefits entitlement and support with claims.
- Housing options.
- Help and support available at home, including aids and adaptions.
- Rights to Social Services and care options.
- Information on wills, power of attorney and money matters.
We are willing to consider someone who does not have all the required knowledge or experience, as full training will be given. What is more important to us is that you can demonstrate you have the skills, abilities and personal qualities in the Personal Specification.
How to apply:
To apply, please download the documents below. If you have any questions please email or phone us on 01926 458125
Age UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the essential criteria. We welcome requests for flexible working.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
- Employee Assistance Programme
- Blue Light Discount Card
- Age UK Discount Portal
- Tickets for Good
Additional Information
We cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own. This position is subject to an enchanced DBS check and satisfactory references.
Closing date: midnight 14th October 2025
Interview Date: 20th October 2025