Operations and Support Junior Officer
(Madagascar)

Position Overview
We are excited to offer an excellent opportunity for an entry level development professional who is
interested in gaining skills in operations and administration areas, to join SEED Madagascar (SEED) as
our Operations and Administration Officer.

SEED Madagascar is a UK charity dedicated to creating long-term, sustainable change in partnership
with communities in the southeast of Madagascar. We integrate high-quality community health,
WASH, education, rural livelihoods and conservation programmes, while contributing to international
best practices through research and publications.

This role is an office-based role within a team of national and international staff with occasional
support in the field to our Conservation Research Team. This post is at the heart of our mission, and
the diversity of activities undertaken will provide  wide-ranging experience for an early career
development professional who can effectively and efficiently deal with a comprehensive range of
tasks related to the complex world of overseas development.

This  position  is  ideal  for  someone  who  is  passionate  about  providing  a wide range of support to
SEED’s  team  including  providing  high  quality  administrative  support  across  the  policies  and
procedures,  managing  the  recruitment  of  international  staff,  leading  on  onboarding for incoming
staff and our marketing and support of our short-term conservation programme volunteers.

Title: Operational Support Intern - change of title and responsibilities to Operational Support Junior
Officer subject to passing 3-month probationary review.
Location: Fort Dauphin, Madagascar
Commitment: 12 months; Monday to Friday (35 hours a week)
Salary: Voluntary for 12 months, with stipend of 800,000 MGA per month towards accommodation
and a contribution of £650 towards insurance

Duties and Responsibilities:
1.  Provide  pre-departure

flights,
accommodation,  medication  etc  to  new  international  staff and  short-term  conservation
volunteers

logistical  support  and  advice  with  visas,  hotels,

2.  Lead  on  supporting  international  staff  during  their  initial  time  with  SEED  including  arrival,
orientation,  social  inclusion,  cultural  understanding,  housing  and  integration into the SEED
team

3.  Provide  pastoral  care,  working  with  line  managers  to  ensure  that  new  and  existing

international staff and volunteers’ wellbeing is supported

4.  Support the Conservation team in Sainte Luce on providing orientations and pastoral care of

volunteers when required

5.  Support  the  Communications  team  with  advertising  the volunteer programme and helping

volunteers to increase their fundraising efforts

6.  Support on creating, editing and writing website content and resources to ensure

organisational and project information is up-to-date

7.  Support on the recruitment of international staff, including the advertisement of vacancies
8.  Assist  in  the  preparation  of  reports  for  internal  and  external  audiences  including  Annual

Reports and Malagasy Ministry reports

9.  Work with the Director of Operations and Programmes, and the International Operations
Manager in developing, updating and implementing organisational databases, systems,
policies and procedures across the NGO

10. Oversee the training schedule for international staff and work alongside national and

international staff to increase their skills and capacity, providing mentoring or training where
appropriate

11. Work alongside the IT Officer to provide basic IT and equipment management support
12. Support with the writing of minutes and note taking across the organisation
13. Support project teams where required to develop systems to manage donor compliance, or

support with financial or administrative reporting requirements

14. Ensure all of SEED’s policies and procedures are evident throughout the work of the

department, including those for safeguarding, whistleblowing and anti-corruption, and
undertake continual training to ensure these are always promoted

15. Assist with administration tasks and any other tasks required by the International Operations

Manager or Director of Programmes and Operations in line with the tasks of the post

Required Skills & Experience/Person Specification

●  Hold an undergraduate degree in or relating to Business or Development or be able to

demonstrate a passion for this area

●  Be able to work independently and be proactively
●  Have good all round computing skills and experience in Microsoft Office
●  Have previous experience working to deadlines and have ability to successfully manage their

time

●  Communicate clearly and engagingly in written English across a range of media forms
●  Communicate verbally to encompass the range of cultures you will be working with
●  To have a good level of written English and be able to proofread documents to a high

standard

●  To have a curious mind and a patient, problem solving attitude
●

Ideally have previous experience living, working or travelling in a developing country, though
is not essential

●  Be fluent in English. A working knowledge of French is desirable but not essential
●  Be capable and comfortable adapting to life in a least developed country with sometimes

basic living conditions

●  Be comfortable with campsite conditions whilst supporting the team in the field for days at a

time

●  Be able to work and socialise within a small group of people and to be respectful and take
personal responsibility for maintaining a good reputation for the NGO in the community
●  Be able to adjust to life in another culture and a foreign language and be able to always work

with cultural sensitivity

●  Demonstrate the ability, social skills and confidence to give clear guidance and support to

other members of the team in respect of the philosophy and procedures of SEED to protect
both their safety and the reputation of the NGO.

Application Procedure

Interested applicants should send a CV and covering letter in English outlining why they wish to take
up  this  position  and  how their skills and experience match the requirements in the job description
criteria  to  SEED  Madagascar  Director  of  Programmes  and  Operations,  Lisa  Bass  by  email  on
lisa@seedmadagascar.org.

Please note: AI generated cover letters and recruitment exercises will not be processed.

Application  Deadline:  Monday  29th  September  2025 at 23:59 GMT. Applications will be reviewed
on an ongoing basis throughout this period.

Candidates  will  complete  an  exercise,  long-listed  applicants  will  have  an  initial  informal  interview
with  Madagascar  based  staff  and  short-listed  applicants  will then be offered an interview with the
London team.

SEED Madagascar actively encourages equality, diversity, and inclusion in the workplace and aims to
create  a  working  environment
free  of  bullying,  harassment,  victimisation,  and  unlawful
discrimination,  where  individual  differences  and  the  contributions  of  all  staff  are  recognised  and
valued.