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WHAG
26,000 per year
Wigan
Full-time
Children’s Worker

WHAG is a leading charity delivering quality support services to women, men and their
families who are affected by domestic abuse, homelessness and young parents across the of North West
England. Improving the safety and life opportunities of the people who use our services and supporting
them in their recovery.

We support the people we work with to overcome the experiences they have had. We empower them to
build up the skills and resources they need to take control of their own lives, access a tenancy of their own
and maintain a quality of life in the long term. We give them the information they need to make positive
choices about their futures.

As well as delivering courses to our staff WHAG delivers Healthy relationship training to employers and
schools to assist in the education and prevention of Domestic abuse

Our Vision - To support and empower vulnerable women and those affected by domestic abuse

Our Mission - End Domestic Abuse, Homelessness, and relationship breakdown.

Our Values - Empowerment, Choice, Change, Strength

Guiding Principles - Our guiding principles help define how we will act at all times through the
development and delivery of WHAG in the future

Be non-judgemental and supportive at all times.

Ensure trauma informed, flexible support is accessible to all those in need

Support individuals to take responsibility and accountability for their actions

Support individuals, partners and families to live independently within the community of
their choosing.

Help develop new knowledge and create new skills for individuals and families to   make
better life choices.

Provide positive alternatives to current services and resources available in a community.

WHAG has a strong values base, embedding, empowerment, choice, strength and change into or
organisation. We are looking for staff that can deliver person-centred, trauma informed services, are
innovative, trustworthy, can do, self-motivated and excellent at all times, so it is important that you are as
passionate about these principles as we are.

JOB DESCRIPTION

Job Title:

Reports to:

Location

Childrens Worker

Wigan – DA Safe Accommodation Team Lead and ultimately the
CEO

Wigan Domestic abuse service – Although may be expected to work

across the organisation to maintain service levels.

Responsible for   Support and development of CYP work within Wigan DA Service

Date Reviewed  May 2024

Overall Aim

•  To provide activities and support for children and young people across all Wigan
DA safe accommodation including core refuge, dispersed refuge, and resettlement.

•  To work with families to improve parenting and parent child relationships.
•  To ensure the service is delivered to a high standard following WHAG policy and
procedure paying particular attention to: H&S, Child and Adult Safeguarding and
confidentiality practice.

Requirements

•  Relevant qualification CYP/Domestic abuse or equivalent to Diploma/ Degree/NVQ 3  or equivalent

work level experience and the willingness to achieve a level 3 relevant qualification

•  Ability to work across WHAG’s contract area and travel for training and meeting purposes.
•  Access to a car for work purposes.
•  Ability to work flexible hours including evenings, weekends when required.

Job Description

The list does not cover the full scope of tasks and responsibilities of Children’s Worker but illustrates some
of the areas of emphasis for this post.

Key Objectives

•  To be accountable and responsible to the team lead, Operations Manager and ultimately the Chief
Executive Officer (CEO) for the effective support, empowerment and advancement of clients.

•  To ensure the working environment meets health and safety requirements.
•  To ensure that the delivery of the service to clients, funders and stake holders is underpinned by a

commitment to anti-discriminatory practice and equality of opportunity.

•  To work within quality assessment frameworks, associated regulations and WHAG’s policy and

procedure.

Key Tasks and Responsibilities

•  To create a safe, supportive, and welcoming environment for children and

young people in DA safe accommodation services in Wigan.

•  To plan and provide one to one and group play sessions for children of all ages to develop the

skills required to work though their experiences of domestic abuse.

•  To take an active role in organising/ leading play activities during school holidays and after

school.

•  To provide fun and creative activities for families that nurtures the child and parent relationship.
•  To provide childcare to enable the parent to speak openly in support sessions and protect the

children.

•  To support positive parenting by providing parenting support and programmes.
•  To provide practical information and assistance to clients about local services for children, such

as children’s centres, nursery or schools.

•  To work closely with DA Support Workers to maintain a multiagency approach to safeguarding

with TAF and Children’s Social Care.

•  To undertake risk assessment for all activities to ensure that all health and safety requirements

are met.

•  To ensure that any issues in relation to safeguarding children or vulnerable adults are brought to

the immediate attention of team lead and Designated safeguarding Officer.

•  To set up and maintain library of child and parenting resources to be accessed by families.
•  To support and supervise students or volunteers.

Responsibilities shared with all staff

•  To ensure that the values and principles underlying WHAG’s services are maintained and

developed.

•  To participate in regular supervision and annual appraisal and help in identifying your own job-

related development and training needs.

•  To work at times other than office hours to attend meetings, participate in networks, fundraising

events and ensuring that the service is accessible.

•  To undertake any other duties that may be required which are appropriate to your role.

•  To be committed to safeguarding and promoting the welfare of children, young people and

vulnerable adults. We expect all staff and volunteers to share this commitment.

•  To work at times other that office hours to attend meetings, participate in networks, fundraising

events and ensuring that the service is accessible

Person Specification

Knowledge and skills
NNEB, NVQ Level 3 or equivalent
Significant experience of working with children and/or young people
Experience of organising and providing play and other activities.
An extensive understanding of individuals and families, who have or are
experiencing domestic abuse.
An understanding of health and safety requirements in providing services for
children.
Understanding of safeguarding and proactively promoting the welfare of
children, young people and vulnerable adults.
IT skills, particularly Microsoft Office, Outlook and Internet.
Effective record keeping.
Good communication and organisational skills.
Ability of working on own initiative and of working as part of a team.
An understanding of confidentiality and health and safety procedures
Ability to communicate clearly verbally and in writing in a confident and
professional manner.
Knowledge of, and commitment to, equal opportunities with regard to service
users and colleagues.
Have a high degree of integrity, tact, diplomacy and organisational spirit.
Have hands on approach and be a team player.
Experience of working within the voluntary sector.
Experience of delivering parenting support and programmes

Essential  Desirable
X
X
X
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X

X

X
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X
X
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X

X
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X

Other Information

Salary:

£26,000

Hours Per Week:

36 hours

Principle Terms and Conditions

Annual Leave:

25 days per annum rising to 28 + 8 Bank Holidays (Pro Rata)

DBS

Car user

Valid DBS

Regular travelling is required. The role holder must have access to a car.
Business mileage is payable from an agreed base.

The role holder must possess a full current driving license, road fund
license and business use

Insurance and MOT, providing proof when requested. The role holder must
ensure the car is maintained and in a roadworthy condition.
Benefits

Pension:

Health Plan

WHAG operates an auto-enrolment pension plan, which all employees are
enrolled in after a 3-month probation period via NEST.  WHAG contribute to this
pension in line with legislation.
WHAG operate a health plan for all employees after completion of their
probationary period.

This includes
Free eye testing
Access to counselling
Reduced gym membership
5 hours (pro rata) for hospital appointments

WHAG operate a bike to work scheme.

WHAG operate a salary sacrifice tech scheme.

Hospital
Appointments

Bike to work
scheme
Tech Scheme

This includes all products from Curry’s
Save January – November

(Core hours 10.00am – 3.30pm )

Christmas saving
scheme
Flexi for non-rota
posts
Holiday Purchase   One week

Sell Holidays

One Week

Long service
recognised
Discounts

Employees rewarded

Access to charity worker discounts

Parking

Free parking at projects

Bonis payment for
introducing new
employees

Up to £1000

I confirm that I have read and understood this document

Signed _________________________________________

Name_______________________________

Date______________________