Job summary
Employer heading
Governance and Assurance Officer
Band 6
Job overview
An exciting opportunity has arisen for a divisional governance and assurance officer to work within the newly created Diagnostic Treatment Centre.
Reporting to the Head of Governance, the post holder will have a good understanding and knowledge of governance in a health care setting and will have responsibility for supporting all aspects of governance across their area of responsibility. This will include advice and support regarding incident and complaints management processes and clinical effectiveness.
The post holder will have good analytical skills as well as excellent written and verbal communication skills. Candidates should have skills and experience of key governance and assurance principles. This role also requires individuals with excellent organisational skills and the ability to manage their own workload without supervision within a busy environment.
Main duties of the job
Promote and facilitate the development of effective governance and
assurance.
Provide support to key leaders within their area of responsibility in the delivery of their governance objectives.
Support local identification of incidents requiring more detailed investigation or review
Support the effective monitoring of the Trust’s Risk, Incident and Complaints processes within their area of responsibility.
Provide leaders with regular data and reports that support them to take action and implement learning
Implement systems and processes for effective and proactive dissemination of information arising from investigations and reviews to promote the sharing of information and lessons learnt.
Act as local point of contact for the Datix system and ensure the
administrative requirements of incident, complaint and risk management
process are met.
Provide support to the Head of Governance in the delivery of key governance objectives.
Work alongside colleagues in other key roles within the governance structure to ensure your areas of responsibility look at data and identify learning collaboratively.
Establish and maintain close working relationships with the Patient Advice and Complaints Team.
Establish and maintain close working relationships with Legal and Risk
Managers established within the Trust.
Attend local meetings in relation to governance.
Working for our organisation
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women’s, visit their careers page.
Detailed job description and main responsibilities
The post holder will work closely with the leadership teams within Imaging, Pharmacy and Liverpool Clinical Laboratories promoting and facilitating the Quality Governance Framework within each service. Applicants should have a good understanding and knowledge of the Governance agenda across the NHS.
Reporting to the Head of Governance for the Diagnostic Treatment Centre, the post holder will have responsibility for supporting all aspects of governance across each service, including incident and complaint management, risk, and clinical audit and effectiveness processes.
Person specification
Qualifications
Essential criteria
- Degree or equivalent
Experience
Essential criteria
- Demonstrable experience of applying key governance and assurance principles
- Demonstrable experience of risk & incident management in a health care setting
Knowledge
Essential criteria
- Basic knowledge of risk management principles
Desirable criteria
- Good understanding of the Governance agenda across the NHS
- Knowledge of Risk, Clinical Audit & Effectiveness, Regulatory Compliance and Incident and Complaints management processes
Skills
Essential criteria
- Excellent written and verbal communication skills
- Ability to carry out incident investigations
- Ability to convert complex sensitive medical information into “layman’s terms”.
- Ability to communicate with staff at all levels of the organisation and with patients.
- Ability to present information utilising basic IT skills
- Ability to interpret data and present in excel
- Understanding of the Serious Incident Framework and Governance agenda
- Ability to motivate, persuade and negotiate in pressurised and difficult situations.
- Ability to manage own workload without supervision
- Excellent organisational skills
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Ruth Millward
- Job title
- Head of Governance
- Email address
- ruth.millward@liverpoolft.nhs.uk
- Telephone number
- 0151 706 2000
- Additional information
-
Please email for further information.
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