Hospital Liaison Team Leader at HAGA
Working Hours: Monday to Friday - 9am until 5pm. Working hours may vary dependant on service needs, this can be discussed at interview.
Location: This role will be based from 590 Seven Sisters Road, London, N15 6HR. You will be required to travel between locations, North Middlesex University Hospital and Whittington.
HAGA is seeking a compassionate and motivated Hospital Liaison Team Leader to join our dedicated team. This is a non-clinical role that plays a vital part in bridging the gap between clients accessing our alcohol services and those receiving hospital care—whether through emergency admission at A&E or ongoing treatment for other health conditions.
Primarily based at North Middlesex University Hospital, the role will also involve occasional travel to other hospitals within our localities to ensure consistent support for clients wherever they may present. The position is co-located between hospital settings and our Seven Sisters Road office, promoting strong integration and continuity of care.
You’ll manage a small, committed team and take responsibility for maintaining effective communication pathways between hospital staff and our service. Often, you’ll be the first point of contact for clients in clinical environments—offering reassurance, understanding, and practical support when they are feeling vulnerable and uncertain.
You will assess appropriate referral pathways, both within HAGA and with external services, while maintaining regular communication with both hospital teams and staff at our main office. You’ll oversee and coordinate this essential pathway to ensure seamless, person-centred care.
While team leader experience is desired, it is not essential. We welcome applicants with experience in the Substance Use field and/or hospital settings, as well as those with transferable skills suited to this role.
The successful candidate should also be open to working occasional evening hours if service demand indicates a future need for increased flexibility.
We reserve the right to close the vacancy early if a suitable candidate is identified, so early applications are encouraged.
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The salary advertised below demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band.
What can Waythrough (Formerly Humankind) offer you?
🎁 A rewarding role that allows you to make a tangible impact in your community.
🌲 Opportunity for professional growth and development in the field of substance misuse and criminal justice.
🤝🏽Collaborative and supportive work environment.
🏖️ Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
📅 Annual leave purchase scheme
💰 Enhanced occupational sick pay
% Enhanced employer contribution to your workplace pension
👪 Death in service benefit
✍️ Free Will writing
👓 Eyecare vouchers
🛍️ Blue light card discount
💡 Fantastic learning and development opportunities, including free training courses
🏠 Work-life balance- flexible working and family-friendly policies
🏃♀️ Happy, Healthy You! – our wellbeing offers for our workforce
🤝Employee Assist Programme and Waythrough Support Networks
Waythrough (Formerly Humankind) is an equal-opportunity employer.
If you feel that you would fit with our values & ethos, are passionate about supporting people, but maybe don’t feel you have the experience required, talk to us about your transferrable skills. For the right people, we can provide development to help you to realise your potential. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit. If you require support with your application, please contact the Recruitment Team at people.recruitment@waythrough.org.uk