Administrator

• locations
• Likewise - Portland House

• time type
• Full time

• posted on
• Posted Today

• job requisition id
• JR009893

.

Administrator – Likewise

Location: Portland House, Sheffield S3 8UG

Working Hours: 37 Hours Monday to FridayContract Type: PermanentSalary: Core Admin - £24,243 to 26,667

Make a real difference in your community

Are you passionate about helping others live safer, healthier and more independent lives?

Join Waythrough, one of the UK’s leading mental health and social support charities, and make a lasting impact every day. We support over 125,000 people each year through our 200 services, empowering individuals to overcome challenges around mental health, housing, and substance use.

About the Role

Likewise is the alcohol and drug service for adults across Sheffield. We provide information, advice and support so people can make better choices around alcohol and drugs. We work with people to be safer through a range of dedicated, professional support.

Our service is led by the national charity Waythrough with partner Project 6 who have been working and supporting people across the city for many years. We also support people to achieve and sustain recovery from problematic alcohol and drug use through a range of treatments.

Likewise, is a partnership of experienced local providers offering a complete choice of services, enabling us to provide help to anyone no matter how simple or complex their needs.

What You’ll Do

As an Administrator at Likewise your role will be instrumental in ensuring the smooth and efficient operation of our service on a day-to-day basis.

This vital position ensures the smooth flow of clinical and administrative procedures, providing vital support to help us achieve our mission. You will also, when required, be the welcoming face of our service in your role as receptionist and will be a friendly and professional first point of contact.

Your regular work hours are from Monday to Friday, 9:00 AM to 5:00 PM. However, there is an occasional late shift expectation on Thursdays, typically once a month. Please note that there may be instances where this requirement occurs more frequently to accommodate the needs of the service.

To Succeed in This Role, You’ll Need:

• Clinical Administration experience: Generating and managing prescriptions, dealing with prescription queries, and preparing correspondence for GPs.
• SystmOne Experience: SystmOne experience is desirable but not essential
• General Administration Experience: Previous experience in a healthcare environment is beneficial. This experience will provide you with a foundational understanding of the specific needs and challenges of our service.
• Excellent Organisational Skills: You have the ability to keep a variety of administrative tasks organised and on track. We're looking for someone who can juggle multiple responsibilities with precision.
• Strong Communication: Clear and effective communication is key in this role. Whether you're answering inquiries, coordinating meetings, or taking minutes, you should be an adept communicator.
• Data Management Proficiency: Experience with computerised recording systems, databases, and software like Excel and Access will be advantageous.
• Reception experience: you will be a warm, calm, and welcoming first point of contact for all clients and visitors to Likewise.

View the full job specification here.

About Waythrough

Formed in 2024 through the merger of Humankind and Richmond Fellowship, Waythrough is now one of the largest mental health and social support charities in England.

With 3,500 staff and volunteers across more than 200 services, we help people to live full, meaningful lives.

Some roles may still appear under our legacy brands (Humankind, Richmond Fellowship, Aquarius) while we complete our integration — but wherever you join us, you’ll be part of one supportive team, sharing one purpose.

 What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to GoandAspirationsportals
• £500 Recommend a Friendbonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Inclusion and Accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities — especially those with lived experience of the issues we support.

If you need adjustments or support to apply, please email recruitmentteam@waythrough.org.uk.

 How to Apply

If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via Company Website’ to view the full job description and submit your application.

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Us

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship.

Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.

We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.

Bringing together two big organisations is not a small task and it’ll take a while to fully integrate our systems, processes and approaches. That’s why you will notice the jobs here are still branded ‘Richmond Fellowship’ or ‘Aquarius’ (our subsidiary charity in the Midlands). Next year we’ll be fully integrating our recruitment systems but for now they are separate.

Thanks for bearing with us – and don’t forget to check out the Waythrough jobs on the Humankind job site https://peoplekind.my.salesforce-sites.com/recruit/

Aquarius

Aquarius is a subsidiary of Waythrough. Aquarius is a Midlands-based charity supporting individuals to overcome the harms caused by drugs, alcohol and gambling. Aquarius has always held the view that people we support could resolve their problems with support and guidance and that people have the ability to find their own solutions to their problems. Our roles across the organisation include Practitioners and Administrators as well as Team Managers.

Find out more at www.aquarius.org.uk