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Team Manager (Derby Safe Haven)
AQUARIUS ACTION PROJECTS
35,520 - 51,060 per year
Derby
Part-time

Team Manager (Derby)

  • locations
  • Trevayler - Burton Road
  • time type
  • Part time
  • posted on
  • Posted Today
  • job requisition id
  • JR010779

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Team Manager (Derby Safe Haven)

Location: DerbyWorking Hours: 37Contract Type: Fixed TermSalary: £35,520 - £51,060

Make a real difference in your community
We are seeking a motivated, compassionate, and resilient Team Manager to lead the Derby Safe Haven an out-of-hours, community-based service offering immediate emotional support to individuals experiencing mental health distress.

The Derby Safe Haven operates from 4:30pm to 12:30am, seven days per week, and the Team Manager must be able to work flexibly in line with service need and rota allocation. The role involves some weekend working as part of the management rota, along with occasional daytime shifts (09:00–17:00) to support partnership engagement, promote the service externally, and attend commissioner or multi-agency meetings that fall within standard office hours.

These working patterns are central to Safe Haven delivery and essential for providing strong, consistent leadership within an out-of-hours support environment.As a Team Manager, you will be responsible for:

  • Providing day-to-day leadership, guidance, and supervision to the Safe Haven team.

  • Ensuring high-quality service delivery, safeguarding practice, and adherence to operational standards.

  • Building and maintaining strong partnerships with local mental health services, commissioners, voluntary-sector organisations, and other key stakeholders.

  • Overseeing rota management, staffing, and effective coordination of shifts.

  • Supporting the development, evaluation, and continuous improvement of the Safe Haven model.

  • Contributing to the promotion and external representation of the service, particularly through daytime engagement activities when required.

About You

We are looking for someone who:

  • Has proven experience in mental health, crisis support, community work, or a related field.

  • Demonstrates confident leadership skills and the ability to support staff working in emotionally demanding environments.

  • Is comfortable working during evenings and weekends, with an understanding of the unique rhythm of out-of-hours services.

  • Communicates effectively and builds positive, collaborative relationships.

  • Shows resilience, sound judgement, and a calm approach during times of distress or crisis.

  • Is committed to person-centred, trauma-informed, and recovery-focused practice.

Why Join Us?

  • The opportunity to lead a meaningful service at a critical time for individuals in crisis.

  • A supportive organisational culture with ongoing development opportunities.

  • The chance to shape and influence partnership working across the local mental health system.

  • Work that genuinely transforms lives within the Derby community.

About Waythrough

Formed in 2024 through the merger of Humankind and Richmond Fellowship, Waythrough is now one of the largest mental health and social support charities in England.


With 3,500 staff and volunteers across more than 200 services, we help people to live full, meaningful lives.


Some roles may still appear under our legacy brands (Humankind, Richmond Fellowship, Aquarius) while we complete our integration — but wherever you join us, you’ll be part of one supportive team, sharing one purpose.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

  • 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

  • Pension scheme with 4.5% employer contribution, matched up to 6.5%

  • Life assurance (3× annual salary)

  • Enhanced sick pay and family-friendly pay

  • Birthday leave and the option to buy up to 5 extra days’ annual leave

  • Professional fee reimbursement for relevant qualifications

  • 24/7 online GP access and Employee Assistance Programme

  • Recognition and long service awards via our

    Way to GoandAspirationsportals

  • £500

    Recommend a Friendbonus

  • Cycle to Work scheme and Credit Union membership

  • Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

  • Free will writing service and wellbeing initiatives throughout the year

Inclusion and Accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities — especially those with lived experience of the issues we support.

If you need adjustments or support to apply, please email recruitmentteam@waythrough.org.uk.

How to Apply

If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via Company Website’ to view the full job description and submit your application.

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Us

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship.

Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.

We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.

Bringing together two big organisations is not a small task and it’ll take a while to fully integrate our systems, processes and approaches. That’s why you will notice the jobs here are still branded ‘Richmond Fellowship’ or ‘Aquarius’ (our subsidiary charity in the Midlands). Next year we’ll be fully integrating our recruitment systems but for now they are separate.

Thanks for bearing with us – and don’t forget to check out the Waythrough jobs on the Humankind job site https://peoplekind.my.salesforce-sites.com/recruit/

Aquarius

Aquarius is a subsidiary of Waythrough. Aquarius is a Midlands-based charity supporting individuals to overcome the harms caused by drugs, alcohol and gambling. Aquarius has always held the view that people we support could resolve their problems with support and guidance and that people have the ability to find their own solutions to their problems. Our roles across the organisation include Practitioners and Administrators as well as Team Managers.

Find out more at www.aquarius.org.uk