Housing Support Coordinator

• locations
• Darlington Support Services - Houndgate

• time type
• Full time

• posted on
• Posted Yesterday

• job requisition id
• JR010953

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Housing Support Coordinator Adults

Location: Unit 9 , Houndgate, DarlingtonDL1 5RF Working Hours: 37 hours Contract Type: Permanent Salary:£25,110-£32,090

Make a real difference in your community

Are you passionate about helping others live safer, healthier and more independent lives?

Join Waythrough, one of the UK’s leading mental health and social support charities, and make a lasting impact every day.

About the Role

To work as part of a team to deliver support packages to help service users secure and maitnain accommodation

Manage a caseload as allocated by the Team manager and complete high quality and comprehensive needs assessments and risk asessments for each

indivudual we support

Ensure that vulnerable people are protected through knowledge and application of Adult Safeguarding procedures, undertake continuing professional develpment including participating in performance reviews and attend trainin as and when required

What You’ll Do

• Support clients to live independently in their own accommodation and progress towards sustained independent housing.

• Manage a caseload of service users as allocated by the Team Manager and complete high

  quality and comprehensive needs assessments and risk assessments for those service users.

To Succeed in This Role, You’ll Need:

• NVQ Level 3 in Health & Social Care (or above or equivalent) or willing to work towards this in post.

• Proficient in Microsoft Office programmes

• Knowledge of housing options available and relevant legislation.

To view the full job description, please click here

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

We’re in the process of integrating systems and processes across our newly merged organisation. That means some roles may still be branded ‘Humankind’ or appear on our partners’ job sites (such as Richmond Fellowship or Aquarius). This is a temporary step while we complete our transition.

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to GoandAspirationsportals
• £500 Recommend a Friendbonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Inclusion and Accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities — especially those with lived experience of the issues we support.

If you need adjustments or support to apply, please email recruitmentteam@waythrough.org.uk.

How to Apply

If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via Company Website’ to view the full job description and submit your application.

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

To work as part of a team to deliver support packages to help service users secure and maitnain accommodation

Manage a caseload as allocated by the Team manager and complete high quality and comprehensive needs assessments and risk asessments for each

indivudual we support

Ensure that vulnerable people are protected through knowledge and application of Adult Safeguarding procedures, undertake continuing professional develpment including participating in performance reviews and attend trainin as and when required

About Us

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship.

Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.

We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.

Bringing together two big organisations is not a small task and it’ll take a while to fully integrate our systems, processes and approaches. That’s why you will notice the jobs here are still branded ‘Richmond Fellowship’ or ‘Aquarius’ (our subsidiary charity in the Midlands). Next year we’ll be fully integrating our recruitment systems but for now they are separate.

Thanks for bearing with us – and don’t forget to check out the Waythrough jobs on the Humankind job site https://peoplekind.my.salesforce-sites.com/recruit/

Aquarius

Aquarius is a subsidiary of Waythrough. Aquarius is a Midlands-based charity supporting individuals to overcome the harms caused by drugs, alcohol and gambling. Aquarius has always held the view that people we support could resolve their problems with support and guidance and that people have the ability to find their own solutions to their problems. Our roles across the organisation include Practitioners and Administrators as well as Team Managers.

Find out more at www.aquarius.org.uk