Racquets
Manager/
Head Pro

The Role

The Racquets Manager/Head Pro oversees the daily operations of a tennis
facility, ensuring a high-quality experience for members, guests, and staff. This
role includes program development, staff supervision, event planning and
facility maintenance. The ideal candidate is passionate about tennis, highly
organised, and skilled in both customer service and business management.
How to apply: please complete the application form on our website

https://kingshouseschool.org/application-form/

Closing Date: 31st October 2025
Start Date: ASAP

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Stipend: £12,000 per annum.

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No monthly court fee and priority court bookings. This is in
addition to the stipend

Reporting to: Enterprise Manager

Contract type: Full time, self-employed agreement

We welcome early applications and will consider holding interviews before the
closing date for strong candidates.

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Job Description

Responsibilities

To include but not limited to:

Program Management
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Develop and implement tennis programs for all ages and skill levels (lessons,
clinics, leagues, tournaments).
Coordinate with coaches to ensure consistent and high-quality instruction.

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• Monitor participation levels and adjust programming accordingly.
• Work with the Enterprise Manager and Head of Sport when coaching pupils of

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the School
A requirement to maintain LTA accreditation, including 'regular liaison' with
the LTA
Staff Management:
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Recruit, train, schedule, and supervise tennis coaches, instructors, and support
staff.
Conduct regular performance reviews and staff meetings.

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• Work alongside the School’s HR and Management Team to ensure

compliance of all staff

Customer Relations:
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Serve as the primary point of contact for member and guest inquiries or
complaints.
Build relationships with members to encourage participation and retention.

Facility Operations:
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Oversee court reservations, maintenance schedules, and general upkeep of
tennis facilities.
Ensure compliance with health and safety standards.

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Budget & Administration:
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• Manage pro shop operations (if applicable), including inventory and sales.

Develop and manage the tennis department budget.

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Person Specification

The ideal candidate will have some or all of the following:

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Proven experience as a Tennis Manager, Tennis Director, or similar role in a
club or recreational setting.
Strong knowledge of tennis instruction, programming, and event
coordination.
Excellent leadership, communication, and organizational skills.
Customer service-focused with the ability to manage relationships with
members and staff.
Strong IT Skills
Experience with scheduling software, budgeting, and basic business
operations.
Certified tennis professional (Level 3 or above) preferred.
CPR and First Aid certification (or willingness to obtain).

The successful candidate would be expected to generate income for the
school, and fellow tennis coaches (including the head pro) from marketing
and managing tennis programmes. This can include, but not be limited to:

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Clubs
Coaching
Holiday Camps

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Safeguarding

King’s House School is committed to safeguarding and promoting the welfare of
children and expects all staff and volunteers to share this commitment. Applicants
must be willing to undergo the child protection screening appropriate to the post,
including checks with the Disclosure and Barring Service and references from
previous employers. Staff must be aware of the systems within the School which
support safeguarding and must act in accordance with the school’s Safeguarding
& Child Protection policy and Code of Conduct. Staff will receive appropriate child
protection training which is regularly updated.

Equal Opportunities Employer

King’s House School is an equal opportunities employer that believes in equal
opportunities for all, celebrates, and welcomes diversity. Employment decisions
throughout the school are made without regard to any status protected by law.

If you require any reasonable adjustments at any stage of the application process,
please feel free to contact our HR Manager  via email:
towersey-veal.g@kingshouseschool.org or detail the adjustments in your
application.

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020 8940 1878     info@kingshouseschool.org

King’s House School, 68 Kings Road, Richmond TW10 6ES