Business Centre Administrator/Receptionist

Job title:                      Business Centre Administrator/Receptionist

Salary:                         National Minimum Wage

Hours:                         Part Time – 15 hours per week/2 days per week

Location:                     The Greenhouse Business Centre, Annfield Plain

About us

At Groundwork, we’re passionate about changing places and changing lives. As the UK’s leading regeneration charity, we work in partnership to create communities where people are proud to live and work.

Each year, our projects across the North East and Cumbria help local people gain skills, improve their environment, and strengthen their communities. Every day is different — but what stays the same is our commitment to making a positive impact.

About the role

We’re looking for a friendly, organised, and proactive Business Centre Administrator / Receptionist to be the welcoming face of The Greenhouse Business Centre.

This is a fantastic opportunity for someone who loves working with people and enjoys variety in their day. You’ll be the first point of contact for visitors, tenants, and customers — making sure everyone receives a warm welcome and professional service.

You’ll also play a vital part behind the scenes, supporting the Commercial Property Manager and the wider team with administration, bookings, and marketing to help the centre run smoothly and grow.

This role requires someone who enjoys being at the heart of a busy, community-focused environment — every day brings something new!

This role is subject to a Basic Disclosure endorsed by the Disclosure and Barring Service

A bit about you

We’re looking for a confident communicator who’s as comfortable chatting to visitors as they are organising a busy schedule. You’ll thrive in a team environment, stay calm under pressure, and take pride in your work.

You’ll bring:

• Experience in reception, administration, or customer service roles.
• Strong IT skills (Microsoft Office, email systems, social media).
• Excellent organisational skills and a proactive approach to problem solving.
• Confidence to work independently and as part of a team.
• A positive, professional attitude and a genuine enthusiasm for helping others.

You’ll be part of a supportive, friendly team in a vibrant and sustainable business hub, where no two days are ever the same. You’ll gain valuable experience in customer service, administration, and property management — and know that your work contributes to something bigger: building stronger, greener communities.

For further information about the role, or for an informal discussion please Anya Tait (Commercial Property Manager) on 07442 493924

Want to apply

Great all you need to do is complete the application form below

Business Centre Receptionist – Job Description

Business Centre Receptionist – Person Specification

All completed applications should be emailed to HR.NorthEast@groundwork.org.uk

Closing date:                  Midnight on Wednesday 12th November 2025

Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.

Make yourself at home

We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults

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This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.