JOB DESCRIPTION

POST TITLE:
Modern Slavery Case Worker

LOCATION:

SALARY:
£28,119 per annum (pro rata for part time)
£32,017.20 including London Weighting (if applicable)
MAIN CONTACTS:
  Service Users
  All Medaille Trust staff and Volunteers
  Staff in our services outsourced to Caritas Diocese of Salford
  External agencies and statutory bodies including other Non

Governmental Organisations

HOURS OF DUTY:
37.5 hours per week (part time
positions available)
RESPONSIBLE TO:
Service Manager
SPECIAL CONDITIONS OF
SERVICE:
  An enhanced Disclosure and
Barring Service check will be
undertaken

  Maintain confidentiality in
respect of the service
location and identity of
clients and staff at all times

  Able and willing to work
flexibly and at other
Medaille locations

  Must hold a full UK Driving
Licence (preferably for a
minimum of 36 months),
have the use of a car and be
insured for business
purposes. (Essential for all
services, desirable for Hayes
and London.)

       MAIN PURPOSE OF THE POST:

  To provide practical and emotional support to potential victims of modern slavery in the service and their
dependents, where applicable in a given geographic area, managing a case load set by your Line Manager.
  You may be required to provide outreach work which will support clients within their own community as and

when required.

  To be available to work weekends on a rota basis, if required.
  To be able to use The Salvation Army’s database for logging service users’ support.
  To undertake daily duties to ensure the smooth running of the service.
  To delegate tasks from service users’ journey plans to Modern Slavery Case Worker Assistants.
  To undertake assessment of service users in accordance with service guidelines.
  To compile and maintain a list of essential / useful external agencies for the benefit of service users i.e.

doctors, job centres, training providers.

  To assist in claiming and administering housing benefit claims for service users when appropriate
  To explain house rules and service user agreements to all new service users, using interpreters where

necessary.

  To support service users to access and attend appointments, including medical and specialist needs.

Nov 20

  To prepare and review individual support plans with service users in accordance with service guidelines and
support service users’ needs. This also includes preparing the client for exit, repatriation and any other
resettlement plans.

  To support service users in accessing other services by advocating on their behalf and giving practical and

emotional support i.e. solicitors, Home Office, counselling, Law Enforcement agencies.
  To organise and participate in appropriate social and recreational activities for service users.
  To support service users in the day to day domestic maintenance of their accommodation.  This includes

cleaning and preparing vacant rooms with fresh bedding, in line with Medaille’s Health & Safety Policy and
Infection Control Policy.

  To support service users to plan their personal budgeting, including purchasing and preparing appropriate

meals.

  To ensure monies are accounted for and documented accordingly.
  To ensure all complaints are recorded and reported in liaison with the Service Manager.
  To read and complete daily notes, handover sheets, communication books, diaries, memos, meeting minutes

and notices.

  To provide service users with clear, unbiased information about their rights and options in order for them to

make information decisions about their lives.

  To give line-management supervision to Modern Slavery Case Worker Assistants.
  To ensure relevant standards are followed and maintained at all times, following Medaille Trust policies and

procedures.

  To complete any other duties as directed by the Service Manager.

Health and Safety

  To maintain a safe and secure working environment.
  To participate in the identification and assessment of risks and implement agreed working procedures to

minimise their impact.

  To ensure that all incidents, accidents or potential hazards are reported and recorded following the Health

and Safety Policy.

  To carry out Health and Safety checks and maintain accurate records.
  To ensure all safety and security procedures are followed to keep self and others safe.
  To promote awareness of Health and Safety amongst service users.

SPECIFIC REQUIREMENTS
The Modern Slavery Case Worker will have previous experience in relevant sector or experience of working with
vulnerable adults.  The post holder will demonstrate a mature, honest, reliable, empathetic and non-judgmental
attitude towards service users. This includes non-discriminatory and respect for cultural and religious heritage of all
people.

ADDITIONAL DUTIES
The service will be staffed in accordance with service user needs and flexibility from the post holder is essential to
meet these needs, including working unsociable hours.  Sleep over duties or waking night shifts may be required
within the service and you will be expected to participate in an on call rota which will include bank holidays and the
Christmas period for which you will receive an additional allowance.  You may be required to occasionally work at
any other premises at which your employer carries out its business now or in the future.
You will be required to support local and organisational fundraising and engagement activities and events.

VISION, MISSION AND VALUES
Our vision is a world where people are free from exploitation through human trafficking and modern slavery.  Whilst
exploitation continues to exist, our mission is:
  To offer protection to adult victims of modern slavery and their dependent children, and to equip them to

become survivors.

  To bring justice for survivors by supporting the work of law enforcement authorities.
  To raise awareness of modern slavery and human trafficking amongst opinion formers and members of the

public.

  To support initiatives that help prevent vulnerable people falling prey to exploitation in the first place.
Medaille Trust is a client focussed charity that equips victims of modern slavery to become survivors, we will act with
Respect, Collaboration, Compassion, Empowerment and Passion

Nov 20

SAFEGUARDING
Everyone at Medaille Trust has a safeguarding responsibility. As part of the role the post holder will undertake
mandatory safeguarding and Prevent training as part of their induction.  The post holder will be required to ensure
that vulnerable adults and children are safeguarded. The role includes a duty to refer any safeguarding concerns
they may have to their line manager.

CONFIDENTIALITY
It is expected that all employees will understand that our work is confidential and that confidential information must
not be divulged. This obligation will continue indefinitely even after termination of employment.

TRAINING
Medaille Trust is committed to offering training and support to all employees. The post holder will be required to
attend mandatory training, other training where appropriate, participate in supervision, annual appraisals and
development reviews.

Nov 20

PERSON SPECIFICATION FOR THE POST OF MODERN SLAVERY CASE WORKER

REQUIREMENT

ESSENTIAL

DESIRABLE

Qualifications

  Relevant Social Care

  NVQ3 Health and Social

qualifications

Care (Adults)

ASSESSMENT
METHOD
Application
Form and
Documentation

  Safeguarding certificate

  Mental Health/Suicide

Prevention

  Trauma Informed Practice

Certificate

  Food Hygiene certificate

  Manual Handling certificate

  Emergency First Aid

certificate

  Fire awareness certificate

  Health & Safety
qualification

Skills

  Ability to work within a ‘risk
assessed’ environment

Application
Form and
Interview

  Ability to be accessible,

approachable and comfortable
with vulnerable people and
able to manage high levels of
distress

  Ability to work under pressure

  Excellent IT skills

  Administrative, recording and

reporting skills

  Effective communication skills

  Ability to lone work and work

on own initiative

  Team working skills

  Ability to maintain clear

boundaries

Experience

  Previous experience in relevant
sector or experience of working
with vulnerable adults

  Experience and knowledge
of working with people
who have been subjected

Application
Form and
Interview

Nov 20

  Experience of supporting
individuals suffering from
trauma

to modern slavery and
human trafficking

  Experience of working
with migrants including
refugees and asylum
seekers

  Experience of carrying out

line-management
supervision

Knowledge

  Knowledge of health and safety

  Knowledge of criminal

justice system

  Knowledge of immigration
issues or ability to attain
relevant knowledge within
probationary period

Special
Conditions

  Knowledge of Safeguarding

Adults

  Knowledge of benefit

entitlements

  Ability to participate, where
necessary in social activities,
outings / trips with service
users

  Committed to equality of
opportunity, respect and
dignity of all people

Application
Form and
Interview

Application
Form and
Interview

OUR WORK
Medaille  Trust  was  founded  in  2006  by  a  number  of  religious congregations in response to the plight of
thousands of people who are being trafficked into the UK each year. The Trust was established as a charity and
opened its first safe house in 2007.  A major part of the Trust's work is to raise awareness of the plight of those
who are enslaved and exploited in  the trafficking industry, and campaign on their behalf.

As an organisation Medaille Trust wants to make a difference to the life experience of victims of modern slavery and
human trafficking.  Medaille Trust is working with those at the margins of society, the most vulnerable and preyed
upon of disadvantaged individuals.  Medaille Trust achieves its aims of making a difference to victims of modern
slavery and human trafficking through its direct work with the victims.  The charity operates nine safe houses across
the UK, able to support up to 133 survivors at any one time.  The aim of the houses is to provide a safe, secure
environment that is conducive to the victim’s recovery and will allow them to reflect on what next steps they should
take.

Nov 20