About The Role

For each unique store we’re looking for someone who loves working with pre-loved items and has the ability to go the extra mile to deliver excellence in customer service. Each will be a varied role. Under the guidance of management, you will ensure appropriate stock is on the shop floor and customers are supported at all times to maximise sales and ensure a great customer experience. You will champion gift aid and lottery sales and look for every opportunity to maximise profit for hospice care.

You will need to be flexible and adaptable, ready to accept and work with different stock, jump on the till, help a customer to find the perfect purchase or signpost a supporter to understand more about the Hospice. You will be an ambassador for St Michael’s at all times. In return for your commitment, we’ll provide a competitive salary and benefits package, within a highly reputable charity. This role is 30 hours to include regular weekend work (arranged by rota).

A full driving licence with use of a car is recommended to access each retail location and attend meetings.

What you can expect from us

As well as joining an enthusiastic friendly and committed team, our location is hard to beat – nestled in the stunning Herefordshire countryside, in a state-of-the-art facility with free on-site parking, discounted delicious meals snacks and drinks. We offer a competitive salary and benefits package including 30 days annual leave, plus bank holidays, a Hospice pension, discounts with local suppliers, generous study leave and support for ongoing personal development.

Benefits

• Competitive salary and benefits package
• Transferable NHS pension
• Hospice pension
• Superb working environment and facilities
• Generous study leave allowance
• Discounts with local suppliers
• Individualised training needs analysis
• Advanced communication skills training
• Employee counselling service
• Free on-site parking
• Competitively priced meals and beverages
• Free tea, coffee and chilled water
• Friendly, welcoming work environment
• 30 days annual leave, plus bank holidays

Next steps

• Application Guidance Notes
• Download the Job Description
• Download the Equal Opportunities Form
• Your Information and How We keep It Safe
• Download the Recruitment of Ex-Offenders Policy

Need some help?

To find out more, of if you need help with your application, contact our recruitment team