The Family Support Manager is a key staff role which involves working with families and facilitating support from volunteers recruited from the local church and community.

You would work as part of the Northern Ireland team, which includes Family Support Managers that currently work across the Belfast and Northern HSC Trust areas. Your primary focus will be on the northern half of the Northen Trust, so you will need to be able to travel and work predominantly across the area of County Antrim that is north from Ballymena. There will be occasional work and travel requirements more widely in Northern Ireland, but very rarely beyond Northern and Belfast Trusts.

You would be involved from initial referral from HSC Trust or other community referrers, through to official completion of Safe Families’ support, including risk assessment of a family situation, identifying goals, matching and introducing volunteers, providing on-going mentoring and support to volunteers and assessing when outcomes have been achieved. Your objective is to help support families navigate challenging circumstances through connecting them into local volunteer based, sustainable support.

The role requires experience of working with children, families or other vulnerable groups, and knowledge and application of safeguarding principles and processes.  It is an incredibly exciting role where you would have the privilege of seeing how the simplest of actions, often from dedicated volunteers, really can bring hope and transformation to families and care leavers.