Company Description:

SSG provides temporary and supported accommodation and support for males over 18 sleeping rough in Manchester

Job Purpose:

To provide tailored support to individuals experiencing homelessness or housing instability, enabling them to access accommodation and develop the skills needed for independent living.

Essential Skills & Abilities:

Communication: Ability to communicate effectively and sensitively with clients, colleagues, and partner agencies, both verbally and in writing.

Interpersonal Skills: Empathy, active listening, and the ability to build trust and rapport with individuals from diverse backgrounds.

Organisation: Able to manage a caseload, prioritise tasks, and meet deadlines under pressure.

Problem Solving: Ability to think creatively and proactively resolve issues, particularly in crisis situations.

Record Keeping: Competent in maintaining accurate, timely, and confidential records.

IT Skills: Proficient in using Microsoft Office (Word, Outlook, Excel) and case management systems.

Accountability: To work within and comply to SSG Policies & Procedures

Essential Qualifications & Experience:

Education: GCSE English and Maths at grade A–C (or equivalent).

Experience: Previous experience supporting vulnerable people (e.g. homelessness, mental health, substance misuse, etc)

Safeguarding: Understanding of adult and child safeguarding principles and procedures.

Key information

• Employer: SSG Sustainable Living
• Locations: Manchester
• Role Type: Permanent
• Working Hours: Full-Time
• Working Hours Per Week: 35

To apply for this role:

Please Email leahburgess-smith@ssgmcr.uk with your CV, and once assessed an application form will be sent out for compeltion.