Day Services Manager – Job Description Reports to: Hours: Type: Salary: Director of Recruitment and Marketing 37.5 (Some evening or weekend work may be required with time off in lieu) Permanent £38,000.00 - £42,000.00 DoE The College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Landmarks is an independent specialist day college for young people and adults with learning disabilities and difficulties. We provide personalised programmes that focus on communication, independence, health and preparation for life and employment. The Lifelong Learning Day Service is Landmarks’ adult day provision. It has operated since 1995 and offers adults a safe, structured and enjoyable day built around their interests, goals and support needs. Learners access a mixture of centre based and community based activities that promote independence, social interaction, skills maintenance and wellbeing. Typical activities include horticulture, animal care, arts and crafts, sport and exercise, cooking, volunteering and accessing the community. The Day Service operates across a small number of dedicated bases and also uses wider Landmarks sites and local community venues. Staff may be required to travel between sites and to community locations. There may be a requirement to transport learners in your own car. Mileage and expenses are provided for travel during the working day and any insurance implications are reimbursed. Purpose of the role Lead and develop a safe, person centred Lifelong Learning Day Service that delivers excellent experiences and measurable outcomes for adults. Hold accountability for commissioning and fees, budget and resources, rota principles, quality and inspection readiness, and strategic relationships with families and commissioners. Set clear standards, coach the team and ensure the service is always audit ready. Main Responsibilities: Your responsibilities will include, but are not restricted to: Leadership and strategy • Own the vision and development of Day Services in line with college strategy • Set annual plans, KPIs and rota principles that balance quality, safety and value • Lead the quality cycle for Day Services and report to leadership Page 1 Commissioning, admissions and contracts • Oversee the full admissions pathway from enquiry to start date • Approve placement recommendations and fees in line with agreed packages • Maintain constructive relationships with local authorities, families and partners Quality, curriculum and outcomes • Ensure the timetable is purposeful, accessible and promotes independence • Oversee assessment, planning and review. Ensure RARPA style targets and reports are timely and meaningful • Keep the service inspection ready and compliant with legislation and policy Safeguarding and welfare • Act as DSL for Day Services or supervise the DSL delegate • Ensure timely logging, case management and multi agency working • Monitor attendance, welfare interventions and impact Medication safety and clinical governance • Hold overall accountability for safe systems of medication management across sites • Ensure policy, training, risk assessments and audits are in place and effective People leadership Lead capability and conduct processes fairly when required • Recruit, induct and manage staff. Set expectations, complete supervisions and appraisals • • Champion CPD and in session coaching • Line manage staff Operations and estates • Set staffing models and deployment principles. • Ensure safe environments, risk assessments and emergency procedures • Oversee transport arrangements where applicable Data, MIS and reporting • Ensure files, trackers and MIS entries are accurate and audit ready • Produce monthly KPI reports covering attendance, outcomes, safeguarding, staffing and finance Finance and resources • Hold the Day Service budget, approve spend within delegated limits and monitor variances • Ensure best value in procurement and use of college resources External relations and reputation • Act as the strategic contact for commissioners and families on contractual matters • Promote the service through visits, events and communications Page 2 All staff must follow college safeguarding and whistleblowing procedures, promote equality of opportunity and maintain safe working practices at all times This list of duties should not be regarded as exclusive or exhaustive, as the post holder may be required to undertake other reasonably determined duties and responsibilities. Key measures • Attendance and engagement rates • Proportion of targets met or on track • Safeguarding response times and outcomes • Staff supervision and training compliance • Budget outturn against plan • Audit findings and action closure Person Specification The selection process will involve assessments being made on the extent to which applicants meet the criteria listed in the table below: Criteria Qualifications Essential Good general education including English and maths Desirable Relevant Level 4 or above qualification Experience Proven leadership in health, education or social care settings Designated Safeguarding Lead training Driving licence. D1 desirable Leading a Day Service for adults with additional needs Page 3 Skills Knowledge Experience of commissioning, admissions or contract management Excellent communication, relationship building and influencing skills Able to plan, implement and evaluate services and measure impact Financial acumen and confident use of data and MIS Strong understanding of safeguarding, SEND and person centred practice Personal Attributes Resilient, organised and calm under pressure In return we will offer: Life cover following a successful probation. • Westfield Health Scheme following a successful probation. • • Standard life pension. • 28 days holiday – inclusive of bank holidays (pro rata – 52-week employees) - addition of 1 extra day’s holiday after your third anniversary, up to a maximum of 5 additional days. Landmarks is committed to safeguarding and promoting the welfare of our learners and to ensure our learners are protected from abuse. Landmarks is therefore exempt from the Rehabilitation of Offenders Act 1974. All offers of employment will be subject to enhanced DBS checks, which it deems satisfactory (you will be viable for the cost of a DBS if you leave within your probationary period). Where a post is eligible, a check against the barred lists will be undertaken. There are different types of regulated activities that employees will need to undertake as part of their role to qualify to be checked on the adult and child barred list. It is an offence to apply for a role that involves regulated activity to children, if the applicant is barred from engaging in regulated activity relevant to children. Page 4 find out what makes Landmarks a remarkable place to work, visit our website To www.landmarks.ac.uk, and follow Landmarks Specialist College on Facebook for more information. If you have any further queries or would like to arrange a discussion regarding the terms and conditions of employment at Landmarks please contact a member of HR – 01246 433788 or HR@landmarks.ac.uk. Page 5