UNITED JEWISH ISRAEL APPEAL
26,000 - 30,000 per year
Golders Green
Full-time
28th October 2025
R ECRUITMENT PAC K LIVE THE HISTORY. CREATE THE FUTURE. UJIA Israel Experience Coordinator Job Description | September 2025 About UJIA Israel Experience our work to provide urgent relief and long-term support to affected Israeli communities, working with partners to help rebuild lives and strengthen resilience. The Jewish Agency for Israel (JAFI) has been the global leader in connecting Jews worldwide to Israel and to one another for over 90 years. Through educational programming, immersive Israel experiences, and initiatives to strengthen Jewish communities around the world, JAFI works to ensure a vibrant Jewish future rooted in shared identity and connection to Israel. In Israel, JAFI plays a critical role in advancing social impact initiatives, supporting olim (recent immigrants) and vulnerable populations, and fostering unity across diverse communities. UJIA Israel Experience is the partnership between UJIA and JAFI that delivers immersive educational programmes in Israel for young British Jews. Acting as the central organising framework for Israel Tour, this collaboration provides the operational expertise, infrastructure, and communal support needed to make these life-changing journeys possible. Each year, UJIA Israel Experience works closely with UK youth movements, Israeli tour providers, and community stakeholders to ensure that thousands of young people experience Israel firsthand, building identity, connection, and a lasting bond with the Jewish people and the State of Israel. UJIA is dedicated to ensuring that young Jewish people in the UK forge a personal relationship with Israel and feel a strong sense of belonging to the Jewish people. Our work focuses on three core pillars: empowering young people, experiencing Israel, and deepening Israel connections. We work closely with youth movements, the Union of Jewish Students, and a wide range of partners to remove barriers to participation and cultivate future leaders. Each year, we help send hundreds of young people to Israel on transformative programmes such as Israel Tour, Birthright and long-term programmes, fostering lifelong connections to Israel and the wider Jewish community. Beyond these journeys, we support initiatives in Israel that tackle inequality and drive social mobility, ensuring young people in the UK are not only connected to Israel but are also active participants in its ongoing progress and development. Since 7th October, we have expanded 2 RECRUITMENT PACK United Jewish Israel Appeal is a registered charity no. 1060078 (England & Wales) and SC 039181 (Scotland). Foreword Thank you for your interest in joining the UJIA Israel Experience team as an Israel Experience Coordinator. This recruitment pack will provide you with an opportunity to learn more about our mission, values, and the impact we’re working to achieve. The role of Israel Experience Coordinator will be part of UJIA’s Israel Experience team, responsible for supporting the delivery of flagship and long-term educational travel programmes. The role reports to the Director of UJIA Israel Experience and works closely with colleagues in both the UK and Israel. As an Israel Experience Coordinator, you will play a pivotal role in delivering and supporting the broad portfolio of UJIA Israel Experience programmes. You will work closely with colleagues, community partners, and ground providers in Israel to ensure smooth operational, logistical, and administrative support across our key programmes. A large part of your role will be ensuring an exceptional participant experience and providing expertise to strengthen UJIA’s position as the leading provider of Israel educational travel in the UK Jewish community. UJIA works to provide a supportive organisational culture that prioritises people. We are a committed team with a flexible, collaborative culture, focused on delivering excellence across all areas of our work. We believe in fostering a positive and collaborative work environment, encouraging personal growth, and providing opportunities for professional development. We welcome your application and the opportunity to learn more about what you could bring to this role. 3 United Jewish Israel Appeal is a registered charity no. 1060078 (England & Wales) and SC 039181 (Scotland).RECRUITMENT PACK RECRUITMENT PACK Roles & Responsibilities As a member of the UJIA Israel Experience team, you will support the planning, administration, and delivery of all Israel Experience programmes, as well as undertake other reasonable duties as required. Permanent responsibilities include: • Coordination of flights with EL AL, including deviations from group bookings, final flight lists, and invoices. • Reviewing participant applications to ensure complete medical and welfare information is provided. • Maintain and update an internal log monitoring the status of applicants’ welfare and medical assessments. • • • • • • Assist in administration of UJIA financial assistance, e.g. anonymisation and preparation of applications for committee, and maintaining an internal status log. To support the administration of participant online registration systems and application processes. To communicate with important stakeholders, particularly youth movements/organisations and tour providers. To provide support with logistics relating to training seminars for the Israel Tour Madrichim (leaders). To be a part of the UJIA Crisis Management plan, support with communications, and help to manage the logistics of the 24/7 on-call rota during Israel Tour, this includes taking some on-call shifts and assisting with scheduling and coordination. To coordinate marketing and recruitment efforts, including pre-launch and during tour social media campaigns, and merchandise. • • • • To support the general running of the Israel Tour process, including Tour Forums, partnerships, documentation, contracts, programme, madrichim, and calendar management. To work with relevant colleagues to ensure comprehensive impact evaluation processes are in place and ensuring resulting learning is actioned. To contribute as an active and engaged member of the team by supporting education and fundraising efforts and any other general duties as reasonably requested. To provide administrative support for other Israel Journeys; working with Tour Organisers to recruit and train Madrichim, plan and deliver programmes as well as work with stakeholders to ensure the successful delivery of these programmes. • Work collaboratively with colleagues, stakeholders, and providers to ensure excellence in programme delivery. • Represent JAFI and UJIA positively and professionally in all interactions with participants, partners, and suppliers. • Any other tasks as may reasonably be expected of an employee, as instructed by the Director of UJIA Israel Experience. Additional Temporary Responsibilities to be undertaken during a colleague’s maternity leave will include: • Manage the implementation and maintenance of the participant online registration systems for Israel Tour, and relevant integrations. • • • Send accurate charge notifications to the youth movements/organisations for Israel Tour costs. Support the research and procurement of relevant insurance for Israel Tour. Liaise with insurance brokers and Youth Movements to manage claims over the summer. This Job Description is not intended to comprehensively list the responsibilities of the post but to indicate the main areas which at this stage appear to be the essential requirements of the post. 4 RECRUITMENT PACK United Jewish Israel Appeal is a registered charity no. 1060078 (England & Wales) and SC 039181 (Scotland). Salary The salary for this role will be in the range £26,000 - £30,000 FTE commensurate with experience. Reports to The Israel Experience Coordinator will report and be responsible to the Director of UJIA Israel Experience. Place of Work: UJIA’s main office is in Golders Green at Amelie House, 221 Golders Green Rd, London NW11 9DQ with travel to our offices in Manchester, Leeds and Israel as required and working from home when appropriate. Hours of Work: This is a full-time role. Regular office hours are 09:00 – 17:30 Monday to Thursday, Fridays 09:00 – 13:30. This role may involve some work outside of normal office hours for which we have a time off in lieu policy. We have a robust flexible working policy that allows for further flexibility and can accommodate alternative working patterns where required. Benefits: • Holidays: 15 days (pro-rata) + main Jewish Holidays including “2 for 1” leave during select holidays + Bank Holidays + additional days accrued for length of service. • Company auto enrolment pension scheme. • Positive, supportive and collaborative working environment with opportunities for professional development. Desirable Criteria: • Strong organisational and administrative skills with excellent attention to detail. • Experience in youth or educational programme coordination, preferably within the Jewish community or Israel travel sector. • Ability to build strong working relationships with a wide range of stakeholders (youth movements, providers, parents, community partners). • Some understanding of working with young people and understanding of safeguarding and welfare considerations. • Ability to remain calm under pressure, particularly during peak programme delivery periods. • Proficiency in Microsoft Office 365 and online registration/CRM systems, particularly Salesforce. • Strong verbal and written communication skills in English (Hebrew is an advantage) • Ability to maintain a high level of integrity with a track record of handling confidential matters appropriately. 5 United Jewish Israel Appeal is a registered charity no. 1060078 (England & Wales) and SC 039181 (Scotland).RECRUITMENT PACK Expectations • A deep commitment to UJIA and JAFI’s Missions. • Good time management with the ability to multitask and prioritise work across varied deadlines. • • • • • • To work within the context of the organisations ethos, policies and procedures. To be flexible with work assignments. To understand the responsibilities of working as part of a team. To serve a cross-communal user base, respecting and providing for a variety of individuals and organisations with diverse ideologies and beliefs. To undertake professional training and development as appropriate. To take part in broader UJIA and JAFI organisational commitments (e.g. staffing fundraising events, attending whole-staff days etc.). • To be flexible with hours of work – urgent tasks may require working beyond formal office hours. • High level of computer literacy and understanding of spreadsheets and databases and proficient in the use of Microsoft Office suite. 6 RECRUITMENT PACK United Jewish Israel Appeal is a registered charity no. 1060078 (England & Wales) and SC 039181 (Scotland). How to Apply Please submit your CV along with a cover letter outlining your relevant experience and why you are the ideal candidate for this role to recruitment@ujia.org. To apply or if you have any questions about the work of UJIA, the role advertised, or need more practical information, please do not hesitate to email recruitment@ujia.org. Closing date: Tuesday 28th October 2025 We are an employer who aims to celebrate diversity and ensure inclusion and equal opportunities to all people regardless of race, religion, abilities or any other protected characteristic as defined by the Equality Act 2010. If you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact recruitment@ujia.org. 7 RECRUITMENT PACK United Jewish Israel Appeal is a registered charity no. 1060078 (England & Wales) and SC 039181 (Scotland).