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• Permanent
• Full time

Contract Type

Permanent

Hours

Full time

Location

Golders Green

Sector

Operations

Salary

£26,000 - £30,000 FTE, commensurate with experience

Closing date

28th October 2025

As a member of the UJIA Israel Experience team, you will support the planning, administration, and delivery of all Israel Experience programmes, as well as undertake other reasonable duties as required.

Permanent responsibilities include:

• Coordination of flights with EL AL, including deviations from group bookings, final flight lists, and invoices.

• Reviewing participant applications to ensure complete medical and welfare information is provided.

• Maintain and update an internal log monitoring the status of applicants’ welfare and medical assessments.

• Assist in administration of UJIA financial assistance, e.g. anonymisation and preparation of applications for committee, and maintaining an internal status log.

• To support the administration of participant online registration systems and application processes.

• To communicate with important stakeholders, particularly youth movements/organisations and tour providers.

• To provide support with logistics relating to training seminars for the Israel Tour Madrichim (leaders).

• To be a part of the UJIA Crisis Management plan, support with communications, and help to manage the logistics of the 24/7 on-call rota during Israel Tour, this includes taking some on-call shifts and assisting with scheduling and coordination.

• To coordinate marketing and recruitment efforts, including pre-launch and during tour social media campaigns, and merchandise.

• To support the general running of the Israel Tour process, including Tour Forums, partnerships, documentation, contracts, programme, madrichim, and calendar management.

• To work with relevant colleagues to ensure comprehensive impact evaluation processes are in place and ensuring resulting learning is actioned.

• To contribute as an active and engaged member of the team by supporting education and fundraising efforts

and any other general duties as reasonably requested.

• To provide administrative support for other Israel Journeys; working with Tour Organisers to recruit and train Madrichim, plan and deliver programmes as well as work with stakeholders to ensure the successful delivery of these programmes.

• Work collaboratively with colleagues, stakeholders, and providers to ensure excellence in programme delivery.

• Represent JAFI and UJIA positively and professionally in all interactions with participants, partners, and suppliers.

• Any other tasks as may reasonably be expected of an employee, as instructed by the Director of UJIA Israel Experience.

Additional Temporary Responsibilities to be undertaken during a colleague’s maternity leave will include: 

• Manage the implementation and maintenance of the participant online registration systems for Israel Tour, and relevant integrations.

• Send accurate charge notifications to the youth movements/organisations for Israel Tour costs.

• Support the research and procurement of relevant insurance for Israel Tour.

• Liaise with insurance brokers and Youth Movements to manage claims over the summer.

This Job Description is not intended to comprehensively list the responsibilities of the post but to indicate the main areas which at this stage appear to be the essential requirements of the post.The Israel Experience Coordinator will report and be responsible to the Director of UJIA Israel Experience.

 Desirable Criteria: 

• Strong organisational and administrative skills with excellent attention to detail.

• Experience in youth or educational programme coordination, preferably within the Jewish community or Israel travel sector.

• Ability to build strong working relationships with a wide range of stakeholders (youth movements, providers, parents, community partners).

• Some understanding of working with young people and understanding of safeguarding and welfare considerations.

• Ability to remain calm under pressure, particularly during peak programme delivery periods.

• Proficiency in Microsoft Office 365 and online registration/CRM systems, particularly Salesforce.

• Strong verbal and written communication skills in English (Hebrew is an advantage)

• Ability to maintain a high level of integrity with a track record of handling confidential matters appropriately.

Expectations

• A deep commitment to UJIA and JAFI’s Missions.

• Good time management with the ability to multitask and prioritise work across varied deadlines.

• To work within the context of the organisations ethos, policies and procedures.

• To be flexible with work assignments.

• To understand the responsibilities of working as part of a team.

• To serve a cross-communal user base, respecting and providing for a variety of individuals and organisations with diverse ideologies and beliefs.

• To undertake professional training and development as appropriate.

• To take part in broader UJIA and JAFI organisational commitments (e.g. staffing fundraising events, attending whole-staff days etc.).

• To be flexible with hours of work – urgent tasks may require working beyond formal office hours.

• High level of computer literacy and understanding of spreadsheets and databases and proficient in the use of Microsoft Office suite

Place of Work:

UJIA’s main office is in Golders Green at Amelie House, 221 Golders Green Rd, London NW11 9DQ with travel to our offices in Manchester, Leeds and Israel as required and working from home when appropriate

For more information and to be personally recommended for the role, please contact yb@theworkavenue.org.uk

Code: J-02

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