Training Qualifications UK - Compliance Lead
- posted on
- Posted Today
- time left to apply
- End Date: November 21, 2025 (2 days left to apply)
- job requisition id
- R7193
At AQA, we’re committed to advancing education and we’re committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it’s our people who make this happen.
Permanent Full-time
Location: Hybrid flexible, Sale Manchester
Reports to: Compliance Manager
Salary: £28,000 - £32,000 DOE
Line management responsibilities: No
Closing date: 21/11/2025
**Application Instructions:
Please apply directly to Training Qualifications UK –Compliance Lead
Applications submitted to AQA will be referred back to the sender**
For any queries relating to this role, please contact the Training Qualifications UK directly on the following email address: recruitment@tquk.org
Overview
Training Qualifications UK is the fastest-growing Awarding Organisation in the UK, and a market leading End-Point Assessment Organisation. We work with over 500 schools, colleges, universities, and training providers across the world to provide qualification certificates, endorsements, and apprenticeships to over 150,000 learners.
What’s the secret to our success? Simply put, we do things differently here!
Our compliance bods love rules. They love reading, debating, interpreting, and applying them and they make a lot of noise about it because they think everyone should love them as much as they do.
But they don’t just do it for fun: our regulations, requirements, processes and reporting arrangements are becoming increasingly complex as we experience huge growth and expand into new markets, and they have never been so important. This role is pivotal in ensuring that the actions taken by every single area of our business operate compliantly to get the best possible outcome for all our stakeholders.
You will have the opportunity to help shape our strategy and advise the Leadership team on regulatory considerations which may impact strategic decisions. This role offers a unique opportunity to really get your teeth into the world of qualification and assessment regulation. But be prepared: you’re likely to turn into your friend’s least favourite party guest as you simply won’t be able to ignore a ‘qualifications are getting easier’ comment!
TQUK has 3 values that we ask of everyone who represents us to live by; be courteous, have a willingness to learn, put the team first. Through these 3 values we offer our customers unrivalled service and can make TQUK be the best it can be.
Key responsibilities
- Support implementation and ongoing management of TQUK’s organisation-wide compliance framework
- Manage a cycle of self-evaluation/continuous improvement across various pillars and teams
- Coordinate appeals handling for appeals, ensuring lessons learned are properly implemented, and that appeals are concluded appropriately and within SLA.
- Support the preparation of submissions for regulatory activity.
- Coordinate the logging of issues and potential Adverse Effects, supporting reporting teams in issue management commensurate with the regulators’ objectives.
- Lead Quality Improvement and Audit (QiA) activities across the company and deliver data-based reports with actions that support compliance and quality improvement.
- Coordinate B3 event notifications (with appropriate support) to the regulator.
- Coordinate B4 requests for information from the regulator.
- Interpret information from external stakeholders, such as the regulators or other government bodies, ensuring lessons learned are embedded and that accurate records are kept, with evaluation of trends and themes.
- Support teams in embedding a compliance culture and understanding Ofqual requirements, facilitating training where required.
- Support teams to understand their roles and responsibilities in relation to compliance with regulatory requirements, acting as the first point of contact for compliance-related matters.
- Answer queries from internal and external customers relating to compliance.
- Brief Managers and Heads of on compliance-related matters and changes in the regulatory landscape, with a particular focus on regulated Vocational and Technical Qualifications.
- Coordinate effective use of Compliance Team resources to deliver high-quality outcomes.
- Provide feedback to the Compliance Manager and Compliance Team colleagues where required in line with established reporting mechanisms.
Other responsibilities
- Develop and maintain an understanding of the wider educational landscape, paying particular attention to regulatory arrangements related to vocational and technical education.
- Maintain an in-depth knowledge of TQUK products and services, and all related regulatory documents.
- Additional responsibilities related to the function of the Compliance Team as required.
- Represent TQUK at compliance related forums and events.
Key requirements
- Track record of working in an environment where attention to detail is paramount.
- Experience coordinating processes returning outcomes within agreed timescales.
- Excellent written and spoken English.
Key characteristics
- An excellent communicator with a commercial outlook, able to interact with the stakeholders of the business.
- A growth mindset and the ability to apply initiative to develop creative solutions.
- Analytical, with an understanding of the process of evaluation of activity, preferably through audit.
- Be confident and ambitious with a ‘can do, will do’ attitude.
- Be well motivated, enthusiastic, and able to work on your own initiative.
- Be able to keep an eye on the bigger picture and appreciate where your role fits into the business.
- Be passionate about education and the opportunities that it brings.
- Ability to work in a flexible manner, adapt to different environment and solve problems.
- Outstanding attention to detail.
Key benefits
-
Training, Qualifications & Apprenticeships. It’s what we do!
- Company sick pay upon completion of probation.
- 25 days annual leave plus 8 days Bank Holiday (33 in total).
- Additional annual leave day each year, after 2 years of continuous service (up to 28 days).
- An extra day off to celebrate your birthday.
- Annual Loyalty Bonus.
- Annual salary review.
- Bupa healthcare benefits.
- Employee Assistance Programme (EAP)
- NEST pension.
- Cycle-to-work scheme.
- A positive and supportive working environment.
- Comprehensive onboarding.
- A workplace that supports a healthy work/life balance.
*We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you require any additional support during the recruitment process due to a disability, please contact us so we can assist you.*
Recruitment Agencies
We have a preferred supplier list (PSL) in place.
Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees.
Full Job Description
Summary
opportunities@aqa.org.uk
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About Us
AQA is an independent charity that sets and marks over half of all GCSEs and A-levels in the UK every year. Our purpose is to advance education by helping students and teachers to realise their potential. As part of AQA, you’ll very quickly appreciate the determination and unwavering passion to deliver this goal in everything we do. To help drive these ambitions, AQA invests in the development of its people by offering a range of professional development and learning opportunities leading to over 50% of our permanent roles being filled internally.
Reasonable Adjustments
If you have any requirements for reasonable adjustments in relation to the application, interview or the prospective job, please contact Faye Harrison (she/her) at fharrison@aqa.org.uk or on
07813 724161. We are asking for this information to make the process as equitable as possible for each candidate. Please note that Faye will not be able to assist you with enquiries regarding Temporary vacancies or non-recruitment enquiries. If you have query regarding Temporary vacancies, please contact:
Smart Working
We’re operating a smart working model. This allows for our colleagues to work from two days a week in one of our offices across England.
Equality, diversity and inclusion
AQA is an equal opportunity employer committed to fostering an inclusive and diverse workplace where everyone - regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background - is valued, respected, and supported to thrive.
Conflict of Interest
Please note that due to the confidential nature of our work, we are unable to employ people for our temporary roles who are currently a candidate for Key Stage 4 and 5 public examinations.
Safeguarding
AQA is committed to the safeguarding of children and adults at risk. We’re dedicated to reducing the risk of employing or contracting any person intent on abusing their position of trust, along with identifying and responding to any incident of alleged abuse from its employees or associates fairly and swiftly.
For more information on safeguarding at AQA please visit the AQA website here.
Contact
Temporary roles: temprecruit@aqa.org.uk
Permanent and Fixed Term roles: opportunities@aqa.org.uk